People Experience Manager

Vintti is a staffing agency that leverages the geographical advantage of Latin America to benefit US businesses. We connect companies with professionals who work in time zones closely aligned with or identical to US hours, ensuring seamless communication and collaboration. This synchronicity allows for real-time interaction, enhancing productivity and eliminating the delays often associated with offshore staffing.

A People Experience Manager is responsible for creating and fostering a positive work environment that enhances employee engagement and satisfaction. By strategically developing and implementing policies and programs that focus on employee well-being, growth, and retention, this role plays a pivotal part in shaping the company's culture. Collaboration with various departments to drive initiatives aimed at improving work-life balance, professional development, and recognition programs is essential. The People Experience Manager acts as a liaison between employees and management, ensuring that feedback is addressed and that the workplace remains inclusive and motivating.

- Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field.
- Minimum of 5 years of experience in HR or a related field, with a focus on employee engagement and experience.
- Proven track record of developing and implementing successful employee engagement strategies.
- Strong understanding of HR principles, practices, and employment laws.
- Excellent communication and interpersonal skills.
- Ability to build strong relationships with employees at all levels.
- Strong problem-solving and conflict resolution skills.
- Experience with conducting staff surveys and analyzing feedback data.
- Proficient in HRIS (Human Resource Information System) and other relevant software.
- Experience in developing and delivering training programs.
- Strong organizational and project management skills.
- Ability to handle confidential information with discretion.
- Demonstrated commitment to diversity, equity, and inclusion.
- Strong analytical skills with the ability to gather and interpret HR metrics.
- Experience with performance review processes and employee assessments.
- Ability to work collaboratively with cross-functional teams.
- High level of integrity and professional ethics.
- Certified Professional in Human Resources (PHR) or similar certification is a plus.
- Flexibility to adapt to changing business needs and environments.
- Strong coaching and mentoring skills.

- Lead and manage employee engagement initiatives to enhance workplace culture.
- Develop and implement strategies to improve employee satisfaction and retention.
- Facilitate onboarding processes for new hires, ensuring a smooth transition and integration.
- Conduct regular staff surveys and analyze feedback to identify areas for improvement.
- Plan and execute employee recognition programs to acknowledge outstanding performance.
- Manage and resolve employee relations issues, providing support and mediation as needed.
- Coordinate with department heads to align people strategies with business objectives.
- Develop and deliver training sessions and workshops focused on employee development.
- Oversee the performance review process, ensuring fair and consistent evaluations.
- Foster open communication channels between employees and management.
- Monitor and assess workplace safety and wellness programs.
- Ensure compliance with labor laws and regulations.
- Organize team-building activities and events to promote cohesion.
- Gather and analyze HR metrics to make informed decisions and recommendations.
- Provide coaching and support to managers on people management best practices.
- Collaborate with the HR team to enhance overall employee experience.
- Handle confidential information with discretion and integrity.
- Stay updated on industry trends and best practices in employee engagement and experience.
- Advocate for diversity, equity, and inclusion initiatives within the organization.

The ideal candidate for the role of People Experience Manager is a highly qualified individual with a Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field, and possesses a minimum of 5 years of comprehensive experience in HR with a strong focus on employee engagement and experience. They have a proven track record of successfully developing and implementing strategies that enhance workplace culture and improve employee satisfaction and retention. With a deep understanding of HR principles, practices, and employment laws, they exhibit excellent communication and interpersonal skills, capable of building robust relationships with employees at all levels. They are adept at problem-solving and conflict resolution, with significant experience in conducting staff surveys, analyzing feedback, and making informed decisions based on HR metrics. Proficient in HRIS and other relevant software, they are skilled in designing and delivering impactful training sessions and workshops. Organizational and project management prowess sets them apart, alongside a high level of integrity, discretion in handling confidential information, and a dedication to diversity, equity, and inclusion. With strong coaching and mentoring abilities, they exhibit high emotional intelligence, are empathetic, approachable, and possess strong leadership capabilities. Adaptable and resilient, the ideal candidate is a proactive, innovative thinker with a solution-focused attitude, strategic vision, and a passion for employee development, committed to continuous learning and professional growth.

- Lead and manage employee engagement initiatives to enhance workplace culture.
- Develop and implement strategies to improve employee satisfaction and retention.
- Facilitate onboarding processes for new hires, ensuring a smooth transition and integration.
- Conduct regular staff surveys and analyze feedback to identify areas for improvement.
- Plan and execute employee recognition programs to acknowledge outstanding performance.
- Manage and resolve employee relations issues, providing support and mediation as needed.
- Coordinate with department heads to align people strategies with business objectives.
- Develop and deliver training sessions and workshops focused on employee development.
- Oversee the performance review process, ensuring fair and consistent evaluations.
- Foster open communication channels between employees and management.
- Monitor and assess workplace safety and wellness programs.
- Ensure compliance with labor laws and regulations.
- Organize team-building activities and events to promote cohesion.
- Gather and analyze HR metrics to make informed decisions and recommendations.
- Provide coaching and support to managers on people management best practices.
- Collaborate with the HR team to enhance overall employee experience.
- Handle confidential information with discretion and integrity.
- Stay updated on industry trends and best practices in employee engagement and experience.
- Advocate for diversity, equity, and inclusion initiatives within the organization.

- Empathetic and approachable demeanor
- Strong leadership capabilities
- Excellent active listening skills
- High emotional intelligence
- Collaborative and team-oriented mindset
- Proactive and solution-focused attitude
- Strong work ethic and dedication
- Adaptable and open to change
- Strategic thinker with a big-picture perspective
- Detail-oriented with strong follow-through
- Innovative and forward-thinking
- Highly resourceful and self-motivated
- Strong cultural awareness and sensitivity
- Passionate about employee development
- Resilient and able to handle stress effectively
- Charismatic and able to inspire others
- Patient and understanding
- Transparent and honest communicator
- Committed to continuous learning and professional growth

- Competitive salary range (specify range if known)
- Comprehensive health, dental, and vision insurance
- Flexible working hours
- Remote work options
- Generous paid time off (PTO) and holidays
- Retirement plan with company match
- Life and disability insurance
- Employee wellness programs
- Professional development and training opportunities
- Tuition reimbursement
- Employee assistance program (EAP)
- Performance bonuses and incentives
- Parental leave benefits
- Employee recognition programs
- Company-sponsored events and team-building activities
- Subsidized transportation or parking
- Discounted gym memberships
- Collaborative and inclusive work environment
- Career advancement opportunities
- Access to industry conferences and workshops
- Ergonomic office equipment and supplies for remote work
- Employee discount programs
- Technology stipend