Sales

Sales Engineer

Looking to hire your next Sales Engineer? Here’s a full job description template to use as a guide.

About Vintti

Vintti is a cutting-edge staffing agency revolutionizing the way US companies build their teams. Leveraging advanced technology and embracing the power of remote work, we connect SMBs, startups, and firms across the United States with top-tier talent from Latin America. Our platform seamlessly integrates professionals into US business ecosystems, regardless of physical borders. Vintti operates on the principle of a borderless future of work, where skills and expertise trump geographical constraints.

Description

A Sales Engineer plays a critical role in bridging the gap between technical solutions and customer needs. Specializing in both sales and engineering, they work closely with clients to understand their requirements and design tailored solutions that effectively address their challenges. Sales Engineers collaborate with the sales team to provide expert knowledge during the sales process, demonstrating the technical benefits of products or services. They also offer pre-sales and post-sales support, ensuring that clients are fully satisfied with the implementation and performance of the solutions provided. This role requires a blend of technical expertise, excellent communication skills, and a deep understanding of customer needs.

Requirements

- Bachelor's degree in Engineering, Computer Science, or a related technical field.
- Proven experience in a technical sales or sales engineering role.
- Strong understanding of technical concepts and the ability to translate them into business value.
- Excellent communication and presentation skills.
- Ability to build and maintain strong customer relationships.
- Proficiency in CRM software and sales management tools.
- Strong analytical and problem-solving skills.
- Ability to work collaboratively with cross-functional teams.
- High level of organizational and time management skills.
- Willingness to travel as required to meet with clients.
- Technical certifications relevant to the industry (e.g., CompTIA, Cisco, etc.).
- Strong knowledge of industry trends and competitive landscape.
- Ability to work under pressure and meet tight deadlines.
- Technical writing skills for creating documentation and proposals.

Responsabilities

- Understand and translate customer requirements into viable product solutions.
- Develop and present detailed product demonstrations and technical presentations.
- Address technical inquiries and provide expert guidance during the pre-sales phase.
- Customize product solutions tailored to specific client needs and requirements.
- Analyze technical requirements to align them with company product capabilities.
- Create and update comprehensive sales proposals, quotations, and documentation.
- Perform competitor analysis to optimize sales strategies and product positioning.
- Collaborate with engineering and product development teams on customer feedback and technical issues.
- Participate in sales meetings to discuss and strategize based on client needs.
- Provide technical training and onboarding sessions for new customers and partners.
- Offer technical expertise to support the sales team in closing deals.
- Troubleshoot and resolve technical issues encountered during the sales process.
- Maintain detailed records of customer interactions, technical specifications, and sales activities in CRM.
- Stay informed on industry trends and technological advancements to guide the sales team.
- Cultivate and sustain strong relationships with clients to ensure customer satisfaction.

Ideal Candidate

The ideal candidate for the Sales Engineer role is a highly motivated professional with a Bachelor's degree in Engineering, Computer Science, or a related technical field, complemented by proven experience in technical sales or a similar role. They possess strong technical acumen, with the ability to translate complex technical concepts into business value, making them a crucial bridge between clients and the sales team. This candidate excels in communication and presentation, effortlessly conveying intricate information in a clear and persuasive manner. They have a proactive problem-solving mindset and maintain a customer-focused attitude, cultivating and sustaining robust client relationships. Adept at utilizing CRM software and sales management tools, they exhibit strong organizational and time management skills, allowing them to manage multiple projects simultaneously and meet tight deadlines. With a keen eye on industry trends and competitive landscapes, they continuously inform and guide sales strategies. This individual is highly self-motivated, thrives in fast-paced environments, and demonstrates resilience and persistence in sales engagements. They are known for their integrity, professionalism, and ability to work both independently and collaboratively within cross-functional teams. Strong negotiation and persuasion skills, coupled with an eagerness to learn and adapt, set this candidate apart as a leader in customizing and delivering product solutions that meet client-specific needs.

On a typical day, you will...

- Collaborate with the sales team to understand customer requirements and provide sales support.
- Develop and deliver product demonstrations and technical presentations to prospective customers.
- Respond to technical inquiries from clients during the pre-sales phase.
- Customize and configure product solutions to meet client-specific needs and requirements.
- Analyze and interpret customer technical requirements to align them with company product offerings.
- Assist in creating and updating sales proposals, quotations, and documentation.
- Conduct competitor analysis to inform sales strategies and product positioning.
- Liaise with the engineering and product development teams to address customer feedback and technical issues.
- Participate in sales meetings and strategy sessions to discuss client needs and expectations.
- Provide technical training and onboarding for new customers and partners.
- Support the sales team in closing deals by providing technical expertise and detailed product information.
- Troubleshoot and resolve any technical issues that arise during the sales process.
- Maintain accurate records of customer interactions, technical specifications, and sales activities in CRM systems.
- Monitor industry trends and advancements to keep the sales team informed of new technologies and opportunities.
- Build and maintain strong relationships with clients to ensure customer satisfaction and ongoing support.

What we are looking for

- Strong technical acumen and adaptability.
- Excellent interpersonal and communication skills.
- Ability to convey complex technical information clearly.
- Proactive problem-solving mindset.
- Strong customer-focused attitude.
- Highly self-motivated and driven.
- Ability to work independently and as part of a team.
- High degree of professionalism and integrity.
- Detail-oriented with strong organizational skills.
- Ability to thrive in a fast-paced environment.
- Resilience and persistence in sales engagements.
- Eagerness to learn and continuously improve.
- Strong negotiation and persuasion skills.
- Ability to manage multiple projects simultaneously.
- Willingness to take initiative and lead.

What you can expect (benefits)

- Competitive salary ranging from $70,000 to $100,000 per year.
- Comprehensive health, dental, and vision insurance.
- 401(k) plan with company match.
- Paid time off (PTO) including vacation, sick days, and holidays.
- Flexible work schedule and remote work opportunities.
- Professional development and continuous learning opportunities.
- Tuition reimbursement program.
- Employee wellness programs and resources.
- Company-provided equipment and technology.
- Opportunities for career advancement and internal promotions.
- Performance-based bonuses and incentives.
- Travel expense reimbursement.
- Collaborative and inclusive work environment.
- Access to industry conferences and networking events.
- Employee assistance program (EAP).
- Casual dress code on designated days.

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