Human Resources

Senior Employee Relations Manager

Looking to hire your next Senior Employee Relations Manager? Here’s a full job description template to use as a guide.

About Vintti

At Vintti, we understand the importance of real-time collaboration in today's fast-paced business environment. Our staffing solutions focus on connecting US companies with Latin American talent operating in compatible time zones. This strategic approach ensures that businesses can engage with their team members during regular office hours, facilitating immediate communication, swift problem-solving, and seamless project coordination.

Description

A Senior Employee Relations Manager plays a critical role in fostering positive relationships between employees and management. This role is responsible for addressing and resolving workplace issues, ensuring compliance with labor laws, and maintaining a positive work environment. They develop and implement policies, provide guidance on employee rights, and mediate disputes to promote a harmonious workplace. By offering support and advice to both employees and management, they help to enhance employee satisfaction and productivity, ultimately contributing to organizational success.

Requirements

- Bachelor's degree in Human Resources, Business Administration, or related field
- Minimum of 7 years of experience in employee relations or human resources
- Proven experience in leading and conducting workplace investigations
- In-depth knowledge of labor laws and regulations
- Strong conflict resolution and mediation skills
- Excellent communication and interpersonal skills
- Ability to provide clear and practical advice to managers
- Experience in developing and implementing employee relations programs
- Strong analytical skills and ability to interpret employee data
- Proficient in HR software and Microsoft Office Suite
- Demonstrated ability to handle complex employee relations issues
- High level of integrity and confidentiality
- Strong organizational and time management skills
- Ability to work collaboratively with cross-functional teams
- Experience in working with unions and employee representatives
- Certification in Human Resources (SHRM-SCP, SPHR) is preferred
- Ability to stay updated on industry trends and best practices in employee relations

Responsabilities

- Lead investigations into employee grievances and disciplinary issues
- Provide expert advice and guidance to managers on employee relations matters
- Develop and implement employee relations strategies, policies, and procedures
- Facilitate conflict resolution and mediation processes between employees and managers
- Conduct regular training sessions for management on employee relations best practices
- Analyze and interpret employee data to identify trends and areas for improvement
- Collaborate with HR and legal teams to ensure compliance with labor laws and regulations
- Manage and resolve complex employee relations issues in a fair and consistent manner
- Serve as a point of contact for employees regarding workplace concerns and issues
- Develop and maintain positive relationships with employee representatives and unions
- Prepare reports and documentation related to employee relations activities
- Participate in the planning and execution of layoffs, terminations, and disciplinary actions
- Monitor and assess the effectiveness of employee relations programs and make recommendations for enhancements
- Sit in on disciplinary meetings and provide support to both the employee and the management
- Oversee the communication of employee relations policies and procedures across the organization
- Stay updated on current trends and best practices in employee relations and labor laws

Ideal Candidate

The ideal candidate for the Senior Employee Relations Manager role will possess a Bachelor's degree in Human Resources, Business Administration, or a related field, coupled with a minimum of 7 years of significant experience in employee relations or human resources. They will have a proven track record of leading and conducting thorough workplace investigations and possess an in-depth understanding of labor laws and regulations. This individual will be adept at conflict resolution and mediation, coupled with excellent communication and interpersonal skills, enabling them to provide clear, practical advice to managers. Demonstrated experience in developing and implementing employee relations programs, alongside strong analytical skills to interpret employee data, is essential. The ideal candidate will be proficient in HR software and the Microsoft Office Suite, and exhibit a high level of integrity and confidentiality. Strong organizational and time management skills are crucial, as is the ability to work collaboratively with cross-functional teams. Experience working with unions and employee representatives, alongside certifications in Human Resources such as SHRM-SCP or SPHR, is preferred. This person will stay current on industry trends and best practices in employee relations, demonstrating strong leadership, problem-solving skills, high emotional intelligence, and the capacity to remain impartial and unbiased. The candidate's strong ethical standards, exceptional negotiation and influencing skills, resilience under stressful situations, and proactive mindset will set them apart. Moreover, their attention to detail, empathy, professionalism, and ability to maintain confidentiality, while effectively balancing multiple priorities, will make them an invaluable asset to the organization.

On a typical day, you will...

- Lead investigations into employee grievances and disciplinary issues
- Provide expert advice and guidance to managers on employee relations matters
- Develop and implement employee relations strategies, policies, and procedures
- Facilitate conflict resolution and mediation processes between employees and managers
- Conduct regular training sessions for management on employee relations best practices
- Analyze and interpret employee data to identify trends and areas for improvement
- Collaborate with HR and legal teams to ensure compliance with labor laws and regulations
- Manage and resolve complex employee relations issues in a fair and consistent manner
- Serve as a point of contact for employees regarding workplace concerns and issues
- Develop and maintain positive relationships with employee representatives and unions
- Prepare reports and documentation related to employee relations activities
- Participate in the planning and execution of layoffs, terminations, and disciplinary actions
- Monitor and assess the effectiveness of employee relations programs and make recommendations for enhancements
- Sit in on disciplinary meetings and provide support to both the employee and the management
- Oversee the communication of employee relations policies and procedures across the organization
- Stay updated on current trends and best practices in employee relations and labor laws

What we are looking for

- Strong leadership and management abilities
- Exceptional problem-solving skills
- High emotional intelligence
- Ability to remain impartial and unbiased
- Strong ethical standards and integrity
- Excellent negotiation and influencing skills
- Resilience and ability to handle stressful situations
- Proactive and forward-thinking mindset
- Detail-oriented and thorough in documentation
- Strong empathy and understanding of employee concerns
- Ability to maintain confidentiality
- Flexibility and adaptability to changing circumstances
- Strong commitment to continuous learning and professional development
- High level of professionalism and discretion
- Proven ability to build trust and rapport with employees and management
- Effective communication across all levels of the organization
- Strong decision-making skills
- Ability to balance multiple priorities and tasks simultaneously

What you can expect (benefits)

- Competitive salary range: $90,000 - $120,000 annually
- Comprehensive healthcare plans (medical, dental, vision)
- Flexible working hours
- Remote work opportunities
- Generous paid time off (PTO) and holidays
- 401(k) retirement plan with company match
- Continuing education and certification reimbursement
- Opportunities for career advancement and growth
- Employee wellness programs
- Company-sponsored professional development workshops
- Paid parental leave
- Employee assistance programs (EAP)
- Life insurance and disability coverage
- Commuter benefits and transit reimbursement
- Recognition and rewards programs
- Discounts on company products and services
- Inclusive and diverse workplace environment

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