Senior Quality Assurance Manager

Vintti is a staffing agency that leverages the geographical advantage of Latin America to benefit US businesses. We connect companies with professionals who work in time zones closely aligned with or identical to US hours, ensuring seamless communication and collaboration. This synchronicity allows for real-time interaction, enhancing productivity and eliminating the delays often associated with offshore staffing.

A Senior Quality Assurance Manager plays a pivotal role in ensuring that products and services meet established standards of quality, reliability, and performance. They lead and coordinate QA teams, develop and implement testing protocols, and collaborate with cross-functional departments to address and resolve quality issues. This role involves building and refining quality assurance processes, conducting audits, and driving continuous improvement initiatives. The Senior Quality Assurance Manager also mentors team members, analyzes data to identify trends, and ensures compliance with industry regulations and standards, ultimately safeguarding the integrity of the company's offerings.

- Bachelor’s degree in Computer Science, Engineering, or a related field
- Minimum of 8-10 years of experience in quality assurance and testing, with at least 3-5 years in a managerial role
- Proven experience with both manual and automated testing methodologies
- In-depth knowledge of QA tools and methodologies (e.g., Selenium, JIRA, QTest)
- Strong understanding of software development lifecycle (SDLC) and agile methodologies
- Excellent analytical and problem-solving skills
- Proficient in programming languages such as Java, Python, or JavaScript
- Ability to develop and maintain automated testing frameworks
- Strong communication and interpersonal skills
- Experience in root cause analysis and implementing corrective actions
- Knowledge of industry trends, tools, and best practices in QA
- Demonstrated ability to manage multiple projects and deadlines in a fast-paced environment
- Familiarity with relevant regulations and compliance standards
- Exceptional organizational skills and attention to detail
- Proven track record of mentoring and developing team members
- Ability to provide clear and concise reports to senior management and stakeholders
- Commitment to advocating for quality and continuous improvement

- Lead and manage the QA team, including recruitment, onboarding, training, and performance management
- Develop, implement, and maintain comprehensive QA strategies, standards, and frameworks
- Create and manage detailed documentation for all QA processes and procedures
- Coordinate with product managers, developers, and other stakeholders to draft and execute test plans
- Perform manual and automated testing on products and features to ensure compliance with specifications
- Analyze test results, identify defects, and ensure resolution prior to product release
- Conduct root cause analysis on software failures and implement corrective actions
- Develop, enhance, and maintain automated test scripts
- Stay updated on industry trends, tools, and best practices to improve QA processes continuously
- Set, track, and report on quality metrics to ensure alignment with product quality goals
- Ensure compliance with relevant regulations, standards, and internal policies
- Manage and prioritize multiple projects and deadlines efficiently
- Facilitate testing meetings, post-mortem assessments, and collaborative workshops
- Provide regular updates and detailed reports on QA activities, risks, and quality status to senior management and stakeholders
- Advocate for quality and continuous improvement throughout the software development lifecycle
- Mentor and coach junior QA team members, promoting a culture of quality within the organization

The ideal candidate for the Senior Quality Assurance Manager role is an experienced and accomplished professional with a Bachelor’s degree in Computer Science, Engineering, or a related field, boasting 8-10 years of extensive experience in quality assurance and testing, including at least 3-5 years in a managerial position. This individual has a proven track record in both manual and automated testing methodologies, with in-depth knowledge of QA tools and techniques such as Selenium, JIRA, and QTest. They possess strong programming skills in languages like Java, Python, or JavaScript and are adept at developing and maintaining automated testing frameworks. With a robust understanding of the software development lifecycle (SDLC) and agile methodologies, they excel in analytical and problem-solving capacities, paired with excellent communication and interpersonal abilities. This candidate demonstrates exceptional organizational skills, attention to detail, and the ability to manage multiple projects and deadlines within a fast-paced environment. They are committed to continuous improvement and quality advocacy, adept at root cause analysis, and implementing corrective actions to prevent future issues. Their leadership style is marked by a collaborative mindset and a passion for mentoring and developing junior team members, fostering a culture of quality. They are adaptable, proactive, and self-motivated, with strong decision-making capabilities and a customer-focused mentality. Integrity, resilience in handling constructive feedback, and the ability to translate complex technical details into understandable concepts for stakeholders further distinguish them. Their familiarity with relevant regulations and compliance standards, combined with a forward-thinking approach and a deep understanding of industry trends and best practices in QA, ensures they consistently deliver high-quality results while meeting stringent deadlines.

- Oversee and manage the QA team, including recruitment, onboarding, training, and performance evaluation
- Develop and implement comprehensive quality assurance strategies, standards, and processes
- Create and maintain detailed documentation for all QA processes and procedures
- Coordinate with product managers, developers, and other stakeholders to prepare and execute test plans
- Perform manual and automated testing for a broad range of products and features to ensure adherence to specifications
- Analyze and interpret test results, identifying defects, and ensuring their resolution before product releases
- Conduct root cause analysis on software failures and recommend corrective actions
- Develop and maintain automated test scripts
- Stay informed about industry trends, tools, and best practices to continuously improve QA processes
- Set and monitor quality metrics to ensure product quality goals are met
- Ensure compliance with relevant regulations, standards, and internal policies
- Manage and prioritize multiple projects and deadlines in a fast-paced environment
- Facilitate and lead testing meetings, post-mortem assessments, and collaborative workshops
- Provide regular updates and reports on QA activities, risks, and quality status to senior management and stakeholders
- Advocate for quality and continuous improvement throughout the software development lifecycle
- Mentor and coach junior QA team members and foster a culture of quality within the organization

- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Proven problem-solving and analytical thinking
- High attention to detail and strong organizational skills
- Adaptability and willingness to learn new technologies
- Commitment to continuous improvement and quality advocacy
- Ability to work efficiently under pressure and manage multiple priorities
- Proactive and self-motivated with a strong sense of ownership
- Strong decision-making capabilities
- Collaborative mindset and ability to work effectively with cross-functional teams
- Passion for mentoring and developing team members
- Integrity and adherence to ethical practices
- Resilience and ability to handle constructive feedback
- Strong project management skills
- Innovative and forward-thinking approach
- Technical proficiency and aptitude for automation tools and frameworks
- Ability to translate complex technical details into understandable concepts for stakeholders
- In-depth understanding of industry trends and best practices in QA
- Customer-focused mentality
- Strong commitment to meeting deadlines and delivering high-quality results

- Competitive salary ranging from $120,000 to $150,000 annually, based on experience and qualifications
- Comprehensive health, dental, and vision insurance plans
- 401(k) retirement plan with company match
- Generous paid time off (PTO) and holiday schedule
- Flexible working hours and remote work opportunities
- Professional development and training programs
- Tuition reimbursement for continued education
- Performance-based bonuses and incentives
- Employee wellness programs including gym memberships and mental health support
- Life and disability insurance
- Employee assistance programs (EAP)
- Parental leave and family support benefits
- Regular team-building activities and company retreats
- On-site snacks and beverages
- Opportunities for career advancement and leadership development
- Access to the latest technology and tools for QA professionals