Operations

Shipping Manager

Looking to hire your next Shipping Manager? Here’s a full job description template to use as a guide.

About Vintti

Vintti is a dynamic staffing agency bridging the gap between Latin American talent and US-based businesses. We specialize in connecting skilled professionals from Latin America with small and medium-sized businesses, startups, and firms across the United States. Our mission is to provide top-tier staffing solutions that enable US companies to access a diverse pool of talented individuals while offering exciting career opportunities to Latin American professionals. By leveraging our extensive network and deep understanding of both markets, Vintti facilitates mutually beneficial partnerships that drive growth and innovation for our clients and candidates alike.

Description

A Shipping Manager plays a crucial role in overseeing the daily operations of a company's shipping and receiving departments. This position involves coordinating and improving shipping and logistics workflows to ensure efficient and timely delivery of goods. Shipping Managers work closely with suppliers, carriers, and internal teams to facilitate the movement of products while managing budgets and ensuring compliance with safety and regulatory guidelines. With a keen focus on customer satisfaction, they strive to optimize shipping processes, manage inventory levels, and implement cost-saving strategies. Strong organizational, leadership, and problem-solving skills are essential in this role.

Requirements

- Bachelor's degree in logistics, supply chain management, business administration, or related field
- Minimum of 5 years of experience in shipping, logistics, or supply chain management
- Proven experience in managing a team
- Strong knowledge of shipping regulations and procedures
- Proficiency in shipping software and logistics tracking systems
- Excellent organizational and multitasking skills
- Strong problem-solving abilities
- Effective communication and interpersonal skills
- Attention to detail and accuracy in preparing and reviewing shipping documents
- Ability to analyze shipping data and trends
- Familiarity with international shipping procedures and customs regulations
- Strong negotiation skills for working with carriers and logistics providers
- Ability to implement cost-saving strategies
- Knowledge of inventory management and control
- Understanding of health and safety protocols in a shipping environment
- Strong leadership and team management skills
- Proficiency in MS Office (Excel, Word, etc.)
- Ability to work in a fast-paced environment and meet tight deadlines
- Certification in logistics or supply chain management (preferred)
- Ability to lift heavy packages and perform physical tasks when necessary

Responsabilities

- Oversee daily operations of the shipping department
- Coordinate and schedule all outbound and inbound shipments
- Prepare and review shipping documents for accuracy and compliance
- Ensure proper packaging, labeling, and handling of all shipments
- Monitor and track shipments to ensure timely delivery
- Communicate with carriers and logistics providers to resolve issues
- Maintain inventory of shipping supplies and reorder as necessary
- Supervise and train shipping staff on best practices and procedures
- Conduct inspections of outgoing and incoming shipments for quality control
- Manage and update shipping records in the company's database
- Collaborate with other departments to optimize shipping processes
- Address and resolve customer inquiries or complaints related to shipping
- Ensure compliance with relevant shipping regulations and company policies
- Implement cost-saving strategies for shipping and logistics operations
- Analyze shipping data to identify trends and areas for improvement
- Ensure the cleanliness and organization of the shipping area
- Conduct regular safety checks and enforce safety protocols
- Coordinate with customs brokers for international shipments
- Prepare and submit required shipping reports and documentation
- Plan and coordinate the return of defective or damaged goods

Ideal Candidate

The ideal candidate for the Shipping Manager role is a seasoned logistics professional with at least 5 years of experience in shipping, logistics, or supply chain management, underpinned by a Bachelor's degree in a related field. Demonstrating strong leadership qualities, this candidate excels in team management and is adept at training staff to follow best practices. They possess a deep knowledge of shipping regulations and procedures, both domestic and international, and have a proven track record of managing and resolving complex shipping issues efficiently. Highly organized and detail-oriented, this individual is proficient in shipping software and logistics tracking systems, with an analytical mindset capable of translating shipping data into actionable improvements. Their excellent communication and interpersonal skills enable them to effectively negotiate with carriers and collaborate across various departments. The ideal candidate is driven by a customer-focused mindset, consistently meeting tight deadlines in a fast-paced environment while maintaining high standards of accuracy and compliance. A proactive problem solver, they are dedicated to continuous improvement, implementing cost-saving strategies, and ensuring a clean, safe, and organized shipping area. With a strong commitment to health and safety protocols and the physical capability to handle heavy packages, this candidate stands out for their adaptability, resilience, and unwavering focus on excellence. Certification in logistics or supply chain management is preferred, further underscoring their expertise and dedication to the field.

On a typical day, you will...

- Oversee and manage the daily operations of the shipping department
- Coordinate and schedule all outbound and inbound shipments
- Prepare and review shipping documents for accuracy and compliance
- Ensure proper packaging, labeling, and handling of all shipments
- Monitor and track shipments to ensure timely delivery
- Communicate with carriers and logistics providers to resolve issues
- Maintain inventory of shipping supplies and reorder as necessary
- Supervise and train shipping staff on best practices and procedures
- Conduct inspections of outgoing and incoming shipments for quality control
- Manage and update shipping records in the company's database
- Collaborate with other departments to optimize shipping processes
- Address and resolve customer inquiries or complaints related to shipping
- Ensure compliance with relevant shipping regulations and company policies
- Implement cost-saving strategies for shipping and logistics operations
- Analyze shipping data to identify trends and areas for improvement
- Ensure the cleanliness and organization of the shipping area
- Conduct regular safety checks and enforce safety protocols
- Coordinate with customs brokers for international shipments
- Prepare and submit required shipping reports and documentation
- Plan and coordinate the return of defective or damaged goods

What we are looking for

- Strong leadership qualities and team management skills
- Excellent organizational and multitasking abilities
- High attention to detail and accuracy
- Effective communication and interpersonal skills
- Strong problem-solving and analytical thinking capabilities
- Ability to work under pressure and meet tight deadlines
- Demonstrated proficiency in shipping software and logistics systems
- Knowledgeable in shipping regulations and procedures
- Experience in international shipping and customs regulations
- Strong negotiation skills with carriers and logistics providers
- Committed to continuous improvement and cost-saving strategies
- Proficiency in Microsoft Office (Excel, Word, etc.)
- Knowledge of health and safety protocols in a shipping environment
- Ability to lift heavy packages and perform physical tasks when necessary
- Customer-focused mindset with strong resolution skills
- Demonstrated ability to analyze shipping data and identify trends
- Adaptability and flexibility in a fast-paced environment
- Commitment to maintaining a clean and organized work area
- Certification in logistics or supply chain management (preferred)

What you can expect (benefits)

- Competitive salary range: $70,000 - $90,000 annually, commensurate with experience
- Comprehensive health, dental, and vision insurance plans
- 401(k) retirement plan with company match
- Paid time off (PTO) and holiday pay
- Flexible work hours and remote work opportunities
- Opportunities for professional development and continued education
- Performance-based bonuses and incentives
- Employee wellness programs and gym membership discounts
- Company-sponsored training and certification programs
- Career advancement opportunities within a growing company
- Employee assistance program (EAP) for personal and professional support
- Life and disability insurance coverage
- Tuition reimbursement for relevant courses
- Access to industry conferences and workshops
- Employee referral bonus program
- Friendly and inclusive work environment
- Regular team-building activities and company events
- On-site free parking and transportation reimbursement
- Employee discounts on company products and services

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