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A Supplier Quality Manager plays a critical role in ensuring the quality and reliability of products and materials sourced from external suppliers. This professional is responsible for developing and implementing quality control systems, conducting audits, and establishing performance metrics to evaluate supplier performance. They collaborate closely with suppliers to resolve quality issues, drive continuous improvement, and ensure compliance with industry standards and regulatory requirements. The Supplier Quality Manager also works with internal teams to align quality objectives, enhance supply chain efficiency, and support overall business goals through rigorous supplier management practices.
- Bachelor's degree in Engineering, Quality Management, or a related field.
- Minimum of 5 years of experience in supplier quality management or a related role.
- Proven experience with supplier audits and quality management systems.
- Strong understanding of quality control standards and methodologies.
- Solid knowledge of ISO quality management standards and industry-specific regulations.
- Experience with root cause analysis and problem-solving methodologies.
- Familiarity with lean manufacturing and Six Sigma principles.
- Proficiency in reading technical drawings and specifications.
- Excellent communication, negotiation, and interpersonal skills.
- Strong analytical and decision-making abilities.
- Proficient in using quality management software and tools.
- Ability to work effectively in a cross-functional team environment.
- Strong project management skills.
- Ability to travel as needed to conduct supplier audits and assessments.
- Certification in Quality Management (e.g., CQE, CQA, Six Sigma) is a plus.
- Evaluate and select suppliers based on quality standards, delivery, and cost.
- Conduct regular audits of suppliers for compliance with internal and external quality requirements.
- Develop and implement supplier quality management programs.
- Monitor supplier performance using key performance indicators (KPIs).
- Address deviations in supplier performance.
- Communicate quality issues to procurement and coordinate resolutions.
- Collaborate with suppliers on corrective and preventive action plans.
- Verify effectiveness of corrective and preventive action plans.
- Lead root cause analysis for supplier-related quality issues.
- Maintain and update supplier quality records and documentation.
- Facilitate training sessions for suppliers on quality standards and processes.
- Participate in cross-functional team meetings on supplier quality issues and initiatives.
- Prepare and present supplier quality metrics and reports to management.
- Develop and implement incoming inspection criteria for supplier-provided materials.
- Foster continuous improvement initiatives with suppliers.
- Develop and maintain relationships with suppliers.
- Ensure compliance with industry-specific regulations and standards.
- Manage supplier-related non-conformance reports.
- Support supplier qualification and validation in product development.
The ideal candidate for the Supplier Quality Manager role will possess a Bachelor's degree in Engineering, Quality Management, or a related field and have a minimum of five years of experience in supplier quality management or a related role. This individual will have a proven track record in conducting supplier audits and managing quality management systems, with a deep understanding of quality control standards, ISO quality management standards, and industry-specific regulations. They will bring strong analytical, decision-making, and problem-solving skills, demonstrated through experience with root cause analysis and lean manufacturing or Six Sigma principles. Technically proficient at reading technical drawings and specifications and experienced in using quality management software, the candidate will excel in this role by effectively communicating and negotiating with suppliers, fostering continuous improvement, and maintaining rigorous attention to detail. Exceptional in managing projects, this person will be proactive, self-motivated, and capable of working under pressure while exhibiting high integrity, strong leadership, and a collaborative approach. Their ability to build and maintain strong relationships, commitment to continuous improvement, and customer-focused mindset will further distinguish them as highly suited for this position. Certification in Quality Management (e.g., CQE, CQA, Six Sigma) and the ability to travel for supplier audits are also highly desirable attributes.
- Oversee the evaluation and selection of suppliers based on quality standards, delivery, and cost.
- Conduct regular audits to ensure suppliers comply with internal and external quality requirements.
- Develop and implement supplier quality management programs to enhance quality, reliability, and performance.
- Monitor supplier performance through key performance indicators (KPIs) and address any deviations.
- Coordinate with the procurement team to communicate quality issues and ensure resolution.
- Collaborate with suppliers to develop corrective and preventive action plans and verify their effectiveness.
- Lead root cause analysis and problem-solving initiatives for supplier-related quality issues.
- Maintain and update supplier quality records and documentation in accordance with regulatory requirements.
- Facilitate training sessions for suppliers on quality standards, processes, and expectations.
- Participate in cross-functional team meetings to provide input on supplier quality issues and initiatives.
- Prepare and present supplier quality metrics and reports to management.
- Work with engineering and manufacturing teams to develop and implement incoming inspection criteria for supplier-provided materials.
- Foster continuous improvement initiatives with suppliers to support lean manufacturing and Six Sigma principles.
- Develop and maintain strong relationships with suppliers to facilitate open communication and collaboration.
- Ensure compliance with industry-specific regulations, standards, and certifications related to supplier quality.
- Manage supplier-related non-conformance reports and ensure timely resolution.
- Support product development teams by providing supplier qualification and validation activities.
- High attention to detail
- Strong analytical skills
- Exceptional problem-solving abilities
- Effective communication skills
- Strong negotiation skills
- Proactive and self-motivated
- Team-oriented mindset
- Adaptable and flexible
- Strong project management skills
- High integrity and ethical standards
- Ability to work under pressure
- Results-driven
- Strong leadership qualities
- Collaborative approach
- Commitment to continuous improvement
- Technically proficient
- Organizational skills
- Customer-focused mindset
- Ability to build and maintain strong relationships
- Competitive salary range ($XX,XXX - $XX,XXX)
- Comprehensive health benefits (medical, dental, vision)
- Retirement savings plan with company match
- Paid time off (PTO) and holidays
- Flexible work schedule and remote work options
- Professional development opportunities and tuition reimbursement
- Performance-based bonuses and incentives
- Employee wellness programs and gym membership discounts
- Life and disability insurance
- Employee assistance program (EAP)
- Opportunities for career advancement and internal promotions
- Company-sponsored training and certification programs
- On-site childcare services or childcare assistance programs
- Commuter benefits and transportation reimbursement
- Collaborative and inclusive work environment
- Company-sponsored social events and team-building activities
- Employee recognition programs and awards
- Access to the latest technology and tools
- Travel opportunities for professional events and supplier audits
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