Operations

Director of Quality Management

Looking to hire your next Director of Quality Management? Here’s a full job description template to use as a guide.

About Vintti

Vintti is a specialized staffing agency that believes diversity is the catalyst for innovation. We connect US-based SMBs, startups, and firms with exceptional talent from Latin America, fostering a rich tapestry of cultural perspectives within American businesses. Our unique position allows us to handpick professionals who not only possess the required skills but also bring fresh ideas and global insights to the table. Vintti's services go beyond filling positions; we enrich company cultures and expand business horizons on an international scale.

Description

The Director of Quality Management is a key leadership role responsible for overseeing the quality assurance processes within an organization. This role involves developing and implementing quality management systems to ensure that products and services meet consistent standards and regulatory requirements. The Director of Quality Management collaborates with various departments to identify areas for improvement, design quality enhancement strategies, and maintain compliance with industry standards. This position also involves leading a team of quality professionals, conducting audits, and fostering a culture of continuous improvement and excellence throughout the organization.

Requirements

- Bachelor’s degree in Quality Management, Engineering, or a related field.
- Minimum of 10 years of experience in quality management roles.
- Proven experience in leading and managing quality management teams.
- Strong knowledge of quality management systems and standards (e.g., ISO 9001).
- Excellent analytical and problem-solving skills.
- Experience in conducting audits and inspections.
- Strong understanding of regulatory guidelines and compliance requirements.
- Proficient in quality management software systems.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively with cross-functional teams.
- Demonstrated ability to manage multiple projects and meet deadlines.
- Strong organizational and documentation skills.
- Experience in implementing corrective and preventive actions.
- Knowledge of industry standards and best practices in quality management.
- Proven ability to lead continuous improvement initiatives.
- Strong presentation and reporting skills.
- Ability to provide training and support on quality control processes.
- Experience in working with suppliers to ensure quality specifications are met.
- Ability to set performance targets and monitor progress.
- Master’s degree in relevant field preferred.
- Relevant certifications such as Six Sigma or ASQ preferred.

Responsabilities

- Develop and implement comprehensive quality management strategies and plans.
- Lead and manage the quality management team.
- Monitor, analyze, and report quality performance metrics.
- Conduct regular audits and inspections to ensure process and product compliance.
- Collaborate with department heads to define and meet quality standards.
- Resolve quality-related issues efficiently.
- Ensure compliance with all regulatory guidelines and requirements.
- Coordinate and lead management review meetings.
- Provide training and support on quality control processes to staff.
- Communicate quality objectives and performance metrics to stakeholders.
- Manage documentation and reporting of quality management activities.
- Work with suppliers to ensure adherence to quality specifications.
- Implement corrective and preventive actions for quality issues.
- Evaluate and enhance testing processes and procedures.
- Stay informed on industry standards and quality management best practices.
- Prepare and present quality reports to senior leadership.
- Lead and promote continuous improvement initiatives.
- Organize and facilitate quality workshops and training sessions.
- Set and monitor performance targets for quality management.
- Utilize quality management software to track and manage quality data.

Ideal Candidate

The ideal candidate for the Director of Quality Management role will possess a Bachelor’s degree in Quality Management, Engineering, or a related field, with a Master’s degree preferred, and relevant certifications such as Six Sigma or ASQ. They will bring a minimum of 10 years of extensive experience in quality management roles, demonstrating a proven track record in leading and managing dynamic quality management teams. This candidate will have a deep understanding of quality management systems and standards, such as ISO 9001, and will be adept in conducting thorough audits and inspections. They will exhibit excellent analytical and problem-solving skills, allowing them to interpret complex quality data and identify trends and improvement areas. Their exceptional communication and interpersonal skills will enable effective collaboration with cross-functional teams and engagement with stakeholders. The ideal candidate will be highly organized, proficient in utilizing quality management software systems, and skilled in managing comprehensive documentation and reporting. They will be experienced in implementing corrective and preventive actions, leading continuous improvement initiatives, and working closely with suppliers to meet quality specifications. This individual will demonstrate a proactive, results-driven attitude, resilience, and patience to handle critical challenges, with a strong ethical approach to maintaining regulatory compliance. Furthermore, they will be dedicated to mentoring and developing team members, and possess a customer-focused mindset to ensure high-quality standards, all while staying adaptable to evolving industry standards and technological advancements.

On a typical day, you will...

- Develop and implement quality management strategies and plans.
- Oversee and lead the quality management team to ensure adherence to standards.
- Monitor and analyze quality performance metrics to identify trends and areas for improvement.
- Conduct regular audits and inspections of processes and products to ensure compliance.
- Collaborate with other departments to define quality standards and ensure they are met.
- Resolve all quality-related issues in a timely manner.
- Ensure that all regulatory guidelines and compliance requirements are being followed.
- Coordinate and lead management review meetings.
- Provide training and support to staff on quality control processes and procedures.
- Communicate quality objectives and performance to stakeholders.
- Manage the documentation and reporting of quality management activities.
- Work with suppliers to ensure that quality specifications are met.
- Implement corrective and preventive actions to address quality issues.
- Evaluate and improve testing processes and procedures.
- Stay updated on industry standards and best practices in quality management.
- Prepare and present quality reports to senior leadership.
- Lead continuous improvement initiatives across the organization.
- Organize and facilitate quality workshops and training sessions.
- Set performance targets and monitor progress towards achieving them.
- Utilize quality management software systems to track and manage quality data.

What we are looking for

- Leadership skills for guiding and motivating a diverse team
- Strong analytical mindset for interpreting complex quality data
- Detail-oriented approach to ensure precision in all aspects of quality management
- Excellent problem-solving abilities to address and resolve quality issues
- Proactive and results-driven attitude
- High levels of integrity and ethics
- Strong communication skills for effective stakeholder engagement
- Ability to think strategically and implement long-term quality improvements
- Adaptability to evolving industry standards and technological advancements
- Collaborative nature to work effectively with cross-functional teams
- Resilience and patience to handle and resolve critical challenges
- Strong decision-making capabilities
- Enthusiastic about continuous learning and professional growth
- Customer-focused mindset to ensure high-quality standards
- Ability to mentor and develop team members
- Dedication to upholding regulatory compliance and industry standards.

What you can expect (benefits)

- Competitive salary range commensurate with experience
- Comprehensive health insurance plans (medical, dental, vision)
- Retirement savings plan with company match
- Performance-based bonuses
- Generous paid time off (PTO) and holidays
- Flexible working hours and remote work options
- Professional development opportunities and continuous learning programs
- Access to industry conferences and workshops
- Tuition reimbursement for further education
- Wellness programs including gym memberships and mental health support
- Employee assistance program (EAP) for personal and professional support
- Travel allowances for work-related travel
- Company-sponsored social events and team-building activities
- Career advancement opportunities within the organization
- Access to a supportive network of industry professionals
- On-site amenities such as free parking, cafeteria, and recreational areas
- Life insurance and disability coverage
- Family leave policies including maternity, paternity, and adoption leave
- Recognition and reward programs for outstanding performance
- Discount programs for various products and services.

Vintti logo

Do you want to find amazing talent?

See how we can help you find a perfect match in only 20 days.

Director of Quality Management FAQs

Here are some common questions about our staffing services for startups across various industries.

More Job Descriptions

Browse all roles

Start Hiring Remote

Find the talent you need to grow your business

You can secure high-quality South American talent in just 20 days and for around $9,000 USD per year.

Start Hiring For Free