Operations

Logistics Supervisor

Looking to hire your next Logistics Supervisor? Here’s a full job description template to use as a guide.

About Vintti

Vintti is a specialized staffing agency that believes diversity is the catalyst for innovation. We connect US-based SMBs, startups, and firms with exceptional talent from Latin America, fostering a rich tapestry of cultural perspectives within American businesses. Our unique position allows us to handpick professionals who not only possess the required skills but also bring fresh ideas and global insights to the table. Vintti's services go beyond filling positions; we enrich company cultures and expand business horizons on an international scale.

Description

A Logistics Supervisor plays a crucial role in the management and oversight of an organization's supply chain operations. This role involves coordinating the movement of goods, ensuring timely deliveries, and optimizing transportation routes to enhance efficiency. The Logistics Supervisor works closely with various departments, including procurement, production, and sales, to maintain inventory levels, manage warehousing activities, and troubleshoot any logistical issues that arise. Strong organizational skills, attention to detail, and the ability to work under pressure are essential for success in this role, as it directly impacts the operational effectiveness and customer satisfaction.

Requirements

- Bachelor’s degree in logistics, supply chain management, business administration, or a related field
- Minimum of 3-5 years of experience in logistics, supply chain, or related fields
- Proven experience in a supervisory or leadership role within logistics or supply chain management
- Strong understanding of logistics processes, inventory management, and transportation planning
- Proficiency with logistics software and systems such as WMS (Warehouse Management System) and TMS (Transportation Management System)
- Excellent organizational and time-management skills with the ability to multitask effectively
- Strong leadership and team management skills
- Exceptional communication and interpersonal skills
- Ability to analyze data and generate reports on logistics performance metrics and KPIs
- Problem-solving skills and the ability to think strategically and implement effective solutions
- Understanding of safety regulations and compliance requirements related to logistics operations
- Detail-oriented with a focus on accuracy in inventory control and documentation
- Ability to work under pressure and handle challenging situations
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
- Willingness to stay updated on industry trends, market conditions, and new technologies in logistics
- Flexibility to work various shifts, including evenings and weekends, as needed

Responsabilities

- Oversee daily logistics operations, including the coordination of inbound and outbound shipments.
- Monitor inventory levels to ensure timely stock replenishment.
- Schedule and manage the transportation of goods, optimizing route planning and delivery times.
- Supervise and lead the logistics team, including warehouse staff, drivers, and shipping/receiving personnel.
- Ensure compliance with safety regulations and company policies.
- Conduct regular audits of inventory and processes to identify areas for improvement.
- Communicate with suppliers, customers, and internal departments to resolve logistics issues.
- Utilize logistics software to track and report on KPIs and operational efficiency.
- Implement and maintain best practices for logistics and supply chain management.
- Train and mentor new employees on logistics processes and procedures.
- Address discrepancies in received orders or outgoing shipments.
- Coordinate with the procurement team to forecast demand and plan for inventory needs.
- Maintain accurate records of logistics activities, including shipment documentation and inventory reports.
- Conduct inspections of warehouses and storage facilities to ensure health, safety, and cleanliness standards.
- Develop and implement strategies to optimize logistics operations and reduce costs.
- Collaborate with other departments to support company initiatives requiring logistics resources.
- Handle customer inquiries and complaints regarding shipping, delivery times, and product availability.
- Participate in budget preparation and management for the logistics department.
- Stay updated on industry trends, market conditions, and relevant technologies in logistics.

Ideal Candidate

The ideal candidate for the Logistics Supervisor role will possess a Bachelor's degree in logistics, supply chain management, business administration, or a related field, coupled with 3-5 years of experience in logistics or supply chain domains. They will have proven expertise in supervisory or leadership positions, showcasing strong capabilities in overseeing logistics operations, inventory management, and transportation planning. The candidate will demonstrate proficiency with logistics software such as WMS and TMS, as well as Microsoft Office Suite, leveraging these tools to analyze data and generate insightful reports. Exhibiting strong leadership, organizational, and time-management skills, the candidate will be adept at training and mentoring a diverse team, navigating complex logistics challenges, and implementing strategic solutions to optimize operational efficiency and cost-effectiveness. Excellent communication and interpersonal skills will enable them to resolve logistics issues with suppliers, customers, and internal departments effectively, while a proactive, results-driven mindset will ensure continuous improvement and adherence to safety and compliance standards. Additionally, the ideal candidate will be detail-oriented, adaptable to changing environments, able to work well under pressure, and committed to staying updated on industry trends and new technologies. Their customer-focused approach, combined with strong problem-solving, negotiation skills, and a positive, professional demeanor, will make them a standout fit for this role.

On a typical day, you will...

- Oversee and coordinate daily logistics operations, including inbound and outbound shipments.
- Monitor and manage inventory levels to ensure timely and accurate stock replenishment.
- Schedule and coordinate the transportation of goods, ensuring optimal route planning and timely delivery.
- Supervise and lead the logistics team, including warehouse staff, drivers, and shipping/receiving personnel.
- Ensure compliance with all relevant safety regulations and company policies.
- Conduct regular audits of inventory and processes to identify areas for improvement.
- Communicate effectively with suppliers, customers, and internal departments to resolve any logistics issues.
- Utilize logistics software to track and report on key performance indicators (KPIs) and operational efficiency.
- Implement and maintain best practices for logistics and supply chain management.
- Train and mentor new employees on logistics processes and procedures.
- Address and rectify any discrepancies in received orders or outgoing shipments.
- Coordinate with the procurement team to forecast demand and plan for upcoming inventory needs.
- Maintain accurate records of all logistics activities, including shipment documentation and inventory reports.
- Conduct regular inspections of warehouses and storage facilities to ensure they meet health, safety, and cleanliness standards.
- Develop and implement strategies to optimize the logistics operations and reduce costs.
- Collaborate with other departments to support company initiatives and projects requiring logistics resources.
- Handle customer inquiries and complaints regarding shipping, delivery times, and product availability.
- Participate in budget preparation and management for the logistics department.
- Stay updated on industry trends, market conditions, and technologies relevant to logistics.

What we are looking for

- Strong leadership skills
- Excellent problem-solving abilities
- High level of organization and efficiency
- Attention to detail and accuracy
- Proactive and results-driven mindset
- Exceptional communication skills
- Strong interpersonal skills
- Ability to work well under pressure
- Ability to adapt to changing environments and demands
- Strategic thinker with the ability to implement effective solutions
- Technologically proficient and able to leverage software tools
- Strong analytical skills for data interpretation
- Ability to multitask and prioritize effectively
- Dedicated to continuous improvement and learning
- Strong team player who can mentor and motivate others
- Customer-focused with strong negotiation skills
- Commitment to safety and regulatory compliance
- Positive attitude and professional demeanor
- Flexibility to work various shifts and meet deadlines

What you can expect (benefits)

- Competitive salary range
- Comprehensive health benefits (medical, dental, vision)
- Retirement savings plan (401k) with company match
- Paid time off (PTO) and holiday pay
- Work-life balance initiatives, including flexible scheduling
- Professional development and training programs
- Career advancement opportunities
- Employee assistance program (EAP)
- Tuition reimbursement for continuing education
- Wellness programs and gym membership discounts
- Employee discount programs
- Life and disability insurance
- Transportation reimbursement or company car options
- Performance-based bonuses and incentives
- Recognition and reward programs
- Safety equipment and uniform allowances
- Access to the latest logistical technologies and tools
- Regular team-building events and company outings

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