Quality Assurance Analyst

Vintti is a forward-thinking staffing agency at the forefront of global talent solutions. We specialize in connecting US-based SMBs, startups, and firms with highly skilled professionals from Latin America. Our innovative approach breaks down geographical barriers, allowing businesses to tap into a rich pool of diverse talent while offering Latin American professionals access to exciting international career opportunities. Vintti builds bridges across continents, fostering cultural exchange and driving business growth through strategic staffing solutions.

A Quality Assurance Analyst plays a crucial role in ensuring the delivery of high-quality products by meticulously evaluating and testing software systems. They are responsible for identifying issues, bugs, and inconsistencies through comprehensive testing protocols, ensuring that the developed products meet both client and industry standards. By documenting and reporting their findings, they collaborate closely with development teams to implement effective solutions, enhancing overall user satisfaction. Their analytical skills and attention to detail are key in continuously improving product performance and reliability, safeguarding the reputation of the organization.

- Bachelor's degree in Computer Science, Information Technology, Engineering, or related field
- Proven experience as a Quality Assurance Tester or similar role
- In-depth understanding of software development lifecycle (SDLC), specifically QA methodologies and processes
- Familiarity with Agile frameworks and regression testing
- Experience in writing clear, concise, and comprehensive test plans and test cases
- Hands-on experience with both white box and black box testing
- Proficiency in test management and bug tracking tools (e.g., JIRA, Bugzilla)
- Strong analytical and problem-solving skills
- Excellent communication and teamwork skills
- Ability to handle multiple projects in a fast-paced environment
- Experience with automation testing tools and frameworks (e.g., Selenium, QTP, LoadRunner)
- Proficiency in one or more programming languages (e.g., Java, Python, C#)
- Experience with performance and security testing is a plus
- Strong attention to detail and a quality-oriented mindset
- Ability to work independently and within a team effectively
- Solid understanding of databases and queries (e.g., SQL)
- Familiarity with Continuous Integration/Continuous Deployment (CI/CD) processes
- Strong organizational skills with the ability to coordinate multiple testing activities
- Experience with API testing tools (e.g., Postman, SoapUI)
- Capacity to mentor and train junior QA staff
- Certification in Quality Assurance or related field is a plus (e.g., ISTQB, CSTE)

- Design and implement comprehensive test plans and test cases
- Execute various types of testing such as functional, regression, integration, system, and acceptance testing
- Identify, document, and track software defects and inconsistencies using bug tracking tools
- Work closely with cross-functional teams to ensure the highest level of software quality
- Perform root cause analysis of identified defects and coordinate with development teams for resolution
- Ensure compliance with industry standards and best practices in test processes and procedures
- Validate and test new and existing software systems to ensure optimal performance
- Provide detailed feedback and recommendations on software usability and functionality
- Maintain and update test documentation to reflect new testing strategies and approaches
- Conduct exploratory testing to uncover potential issues beyond formal test cases
- Automate repetitive testing tasks to enhance efficiency and coverage
- Monitor software development processes to identify risks and areas for improvement
- Ensure that finished products meet the company’s quality standards and user expectations
- Offer expertise in designing high-quality test environments that mimic real-world conditions
- Collaborate in the continuous improvement of QA processes and best practices
- Train and mentor junior QA team members on advanced testing methodologies and tools
- Prepare, review, and distribute periodic reports on test results, quality metrics, and project statuses
- Participate actively in sprint planning, stand-ups, and retrospective meetings within Agile teams
- Assist in the development and implementation of QA policies, standards and guidelines.

The ideal candidate for the Quality Assurance Analyst role is a seasoned professional with a Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, and a proven track record as a Quality Assurance Tester. This individual possesses a deep understanding of the software development lifecycle (SDLC), specifically QA methodologies and processes, and is well-versed in Agile frameworks and both white box and black box testing. They demonstrate proficiency in test management and bug tracking tools like JIRA and Bugzilla, alongside strong analytical and problem-solving skills. Their technical proficiency extends to automation testing tools such as Selenium and QTP, programming languages like Java and Python, and performance testing. This candidate also brings experience in database queries and Continuous Integration/Continuous Deployment (CI/CD) processes. They have exemplary communication and teamwork abilities, are adept at handling multiple projects in a fast-paced environment, and exhibit a strong attention to detail and quality-oriented mindset. Furthermore, they possess the ability to mentor junior QA staff and offer a proactive, self-motivated, and customer-focused approach. They excel in leadership, are adaptable, inquisitive, and committed to continuous learning and improvement. Dependable and highly organized, this candidate manages multiple testing activities efficiently and embodies a commitment to delivering high-quality work, embracing best practices, and providing constructive feedback positively.

- Review and analyze system specifications and requirements
- Execute test cases (manual or automated) and analyze results
- Report bugs and errors to development teams
- Conduct post-release/post-implementation testing
- Collaborate with QA Engineers to develop effective strategies and test plans
- Create logs to document testing phases and defects
- Monitor debugging process results
- Perform thorough regression testing when bugs are resolved
- Review and evaluate user requirements in collaboration with product managers and developers
- Identify, record, document thoroughly, and track bugs
- Develop and apply testing processes for new and existing products to meet client needs
- Liaise with internal teams (e.g. developers and product managers) to identify system requirements
- Track quality assurance metrics, like defect densities and open defect counts
- Participate in design reviews and provide feedback on software and process improvements
- Investigate product quality in order to make improvements to achieve better customer satisfaction
- Recommend improvements in software to enhance user experience
- Review user interfaces for consistency and functionality
- Mentor junior team members and provide training on quality assurance methodologies and best practices
- Prepare and present reports and metrics on testing efforts and product performance.

- Strong analytical and problem-solving skills
- Excellent attention to detail
- Proactive and self-motivated
- Effective communication and teamwork abilities
- Adaptability to fast-paced environments
- Inquisitive and curious mindset
- High level of technical aptitude
- Strong organizational and time management skills
- Commitment to continuous learning and improvement
- Proven leadership and mentorship capabilities
- Ability to think critically and creatively
- Dedication to delivering high-quality work
- Customer-focused approach
- Proficiency in multitasking and managing multiple projects
- Dependability and reliability in meeting deadlines
- Willingness to embrace and promote best practices
- Ability to handle constructive feedback positively

- Competitive salary based on experience and qualifications
- Comprehensive health, dental, and vision insurance plans
- Flexible working hours and remote work options
- Generous paid time off (PTO) and holidays
- Retirement savings plans with company matching contributions
- Professional development opportunities and continuous learning programs
- Subsidized certification courses and training programs
- Employee wellness programs and mental health support
- Subsidized gym memberships and fitness programs
- Corporate discounts on products and services
- Collaborative and inclusive company culture
- Regular team-building activities and social events
- Recognition and reward programs
- Potential for career advancement and internal promotions
- Stock options or equity opportunities
- Paid parental leave and family support benefits
- Life and disability insurance
- Commuter reimbursement and parking benefits
- Paid volunteer hours and community involvement programs