Sales Assistant

At Vintti, we understand the importance of real-time collaboration in today's fast-paced business environment. Our staffing solutions focus on connecting US companies with Latin American talent operating in compatible time zones. This strategic approach ensures that businesses can engage with their team members during regular office hours, facilitating immediate communication, swift problem-solving, and seamless project coordination.

A Sales Assistant plays a crucial role in the retail and sales environment, providing essential support to customers and the sales team. This position involves greeting clients, assisting with product inquiries, and ensuring that the sales floor is well-organized and visually appealing. Sales Assistants are responsible for maintaining product knowledge, processing transactions, and addressing customer concerns to enhance the shopping experience. By delivering exceptional service and promoting sales, they contribute to the overall success and profitability of their organization. Effective communication and a customer-focused approach are key attributes for this role.

- High school diploma or equivalent
- Previous retail or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to multitask and manage time effectively
- Basic math skills for handling transactions
- Familiarity with point-of-sale systems
- Strong attention to detail and organizational skills
- Ability to work flexible hours, including weekends and holidays
- Ability to lift and carry up to 25 pounds
- Friendly, approachable, and customer-focused attitude
- Ability to work effectively in a team environment
- Basic knowledge of sales principles and customer service practices
- Ability to handle and resolve customer complaints professionally
- Willingness to participate in ongoing training and development
- Basic computer skills and familiarity with inventory management systems

- Greet and assist customers as they enter the store
- Address customer inquiries regarding products, services, and promotions
- Help customers locate products and provide recommendations
- Process sales transactions accurately via the point-of-sale system
- Handle returns, exchanges, and refunds per company policy
- Maintain a clean and organized sales floor, including stocking and displays
- Monitor inventory levels and report low stock items to management
- Set up promotional displays and signage
- Collaborate with the team to meet sales targets
- Perform administrative tasks like updating customer records and managing receipts
- Participate in team meetings and training sessions
- Monitor and manage fitting rooms, ensuring tidiness and customer assistance
- Handle customer complaints or escalate as needed
- Assist with end-of-day procedures, including cash handling and securing premises
- Stay updated on industry trends and competitive products

The ideal candidate for the Sales Assistant role will possess a high school diploma or equivalent and have previous experience in retail or customer service settings where they have demonstrated a strong orientation towards customer satisfaction. They will excel in communication and interpersonal skills, enabling them to build rapport with customers and effectively address inquiries and concerns. A friendly, outgoing personality and the ability to exhibit patience and empathy are crucial, as is a proactive, self-motivated attitude. The candidate will showcase strong attention to detail and organizational skills, allowing them to manage a tidy workspace and handle administrative tasks efficiently. Basic math skills and familiarity with point-of-sale systems are essential, ensuring accurate transaction processing. Flexibility in working hours, including weekends and holidays, is a must, along with the physical ability to lift and carry up to 25 pounds. The ideal candidate will be a dependable, punctual team player, with a positive attitude and willingness to learn and participate in ongoing training and development. They will demonstrate adaptability, the ability to work well under pressure, and a knack for problem-solving, all while maintaining a professional appearance and demeanor.

- Greet customers as they enter the store and offer assistance
- Answer customer inquiries regarding products, services, and promotions
- Assist customers in locating products and offer recommendations based on their needs
- Process sales transactions accurately through the point-of-sale system
- Handle returns, exchanges, and refunds in accordance with company policy
- Maintain a clean and organized sales floor, including stocking shelves and arranging displays
- Monitor inventory levels and report low stock items to management
- Assist in setting up promotional displays and signage
- Collaborate with the team to achieve daily and monthly sales targets
- Perform administrative tasks such as updating customer records and managing receipts
- Participate in team meetings and training sessions to stay informed about new products and sales techniques
- Monitor and manage the fitting rooms, ensuring they remain tidy and assisting customers as needed
- Handle customer complaints or escalate issues to the appropriate department for resolution
- Assist with end-of-day procedures including cash handling and securing the premises
- Stay updated on industry trends and competitive products to offer informed advice to customers

- Strong customer service orientation
- Excellent communication skills
- Friendly and outgoing personality
- Ability to build rapport with customers
- Strong attention to detail
- Proactive and self-motivated
- Excellent problem-solving skills
- Ability to work well under pressure
- Adaptability and flexibility
- Dependable and punctual
- Team player with collaborative mindset
- Positive attitude and enthusiastic
- Strong organizational skills
- Basic technical aptitude
- Willingness to learn and take initiative
- Patience and empathy
- Professional appearance and demeanor
- Ability to maintain a clean and orderly workspace

- Competitive salary range: $XX,000 - $XX,000 per year
- Health benefits including medical, dental, and vision insurance
- 401(k) retirement plan with company match
- Paid time off (PTO) and holiday pay
- Employee discount on store merchandise
- Opportunities for career advancement and professional development
- Flexible work schedule options
- Comprehensive training programs
- Employee assistance program (EAP)
- Performance-based incentives and bonuses
- Paid parental leave
- Wellness programs and resources
- Tuition reimbursement program
- Life and disability insurance
- Commuter benefits
- Supportive team environment
- Access to company events and networking opportunities