Sales Operations Specialist

Vintti is a staffing agency that acts as an economic enabler. By connecting US-based SMBs, startups, and firms with top-tier Latin American talent, we drive growth on both sides of the equation. For US businesses, we offer access to a pool of highly skilled professionals at competitive rates, allowing for increased efficiency and scalability. For Latin American workers, we provide opportunities to engage with the US market, fostering professional development and economic advancement. Vintti stands at the intersection of global talent and American enterprise, facilitating partnerships that stimulate economic prosperity across borders.

A Sales Operations Specialist plays a crucial role in ensuring the efficiency and effectiveness of a company's sales efforts. This role involves managing and optimizing various processes, tools, and data to support the sales team in achieving their targets. Key responsibilities include analyzing sales metrics, developing and implementing sales strategies, and collaborating with different departments to streamline workflows. The Sales Operations Specialist also focuses on maintaining accurate sales records, forecasting future sales trends, and providing actionable insights to improve overall sales performance. This role is essential for driving sales productivity and ensuring operational excellence.

- Bachelor's degree in Business Administration, Marketing, or a related field.
- 3+ years of experience in sales operations or a similar role.
- Proficiency in CRM software, such as Salesforce or HubSpot.
- Strong analytical skills and experience with data analysis and reporting.
- Excellent communication and interpersonal skills.
- Ability to manage multiple projects and meet deadlines.
- Strong organizational and time-management skills.
- Experience with sales forecasting and budgeting.
- Proficiency in Microsoft Office Suite, especially Excel and PowerPoint.
- Familiarity with sales metrics, KPIs, and dashboards.
- Knowledge of sales strategies and processes.
- Ability to work collaboratively with cross-functional teams.
- Strong problem-solving skills and attention to detail.
- Experience in developing and implementing sales training materials.
- Ability to conduct competitive market analysis.
- Experience in onboarding and training new team members.
- Proven ability to develop and maintain client and stakeholder relationships.
- Knowledge of compliance and regulatory requirements related to sales.
- Familiarity with sales tools and technologies and their integration.
- Flexibility to adapt to new and changing business environments.

- Analyze sales data and generate performance reports.
- Manage and update the CRM system.
- Coordinate with the sales team to streamline processes.
- Develop and implement sales strategies and initiatives.
- Assist in forecasting sales targets and budgets.
- Monitor and evaluate the effectiveness of sales programs.
- Prepare presentations and sales materials.
- Support the sales team with administrative tasks.
- Process and track sales orders.
- Collaborate with marketing on sales campaigns and promotions.
- Manage communication between sales and other departments.
- Maintain and develop sales training materials.
- Conduct competitive analysis for market insights.
- Provide support for sales process issues.
- Track and manage sales metrics, KPIs, and dashboards.
- Assist in onboarding and training of new sales team members.
- Develop and maintain relationships with clients and stakeholders.
- Ensure compliance with sales policies and procedures.
- Facilitate the integration of new sales tools and technologies.
- Conduct regular meetings with the sales team.

The ideal candidate for the Sales Operations Specialist role will possess a Bachelor's degree in Business Administration, Marketing, or a related field, alongside a minimum of three years of experience in sales operations or a similar capacity. They will demonstrate proficiency in using CRM software such as Salesforce or HubSpot, coupled with strong analytical skills and experience in data analysis and reporting. Exceptional communication and interpersonal abilities are essential, as is the capability to manage multiple projects while adhering to deadlines. The ideal individual will be highly organized with notable time-management skills and will have experience in sales forecasting and budgeting. Proficiency in the Microsoft Office Suite, especially Excel and PowerPoint, is expected, along with familiarity with sales metrics, KPIs, and dashboards. The candidate will exhibit a solid understanding of sales strategies and processes, coupled with the ability to work collaboratively across diverse teams. Superior problem-solving skills and meticulous attention to detail are paramount, as is a track record of developing and implementing effective sales training materials. The individual will be adept at conducting competitive market analysis and proficient in onboarding and training new sales team members. They will have proven success in cultivating and maintaining client and stakeholder relationships, with a thorough understanding of compliance and regulatory requirements related to sales. The candidate will also be flexible and thrive in dynamic, fast-paced environments, showcasing a proactive, results-driven attitude with a focus on continuous improvement and process optimization. Furthermore, they will possess strong presentation skills to clearly convey data insights and will be technically adept and eager to learn new tools. The perfect fit will be someone who handles confidential information with discretion, displaying a high degree of integrity and reliability, and has a resilience bolstered by creative and strategic thinking skills.

- Analyze sales data and generate reports to track sales performance and identify trends.
- Manage and update the Customer Relationship Management (CRM) system to ensure data accuracy and integrity.
- Coordinate with the sales team to streamline processes and improve efficiency.
- Develop and implement sales strategies and initiatives to drive revenue growth.
- Assist in forecasting sales targets and budgets.
- Monitor and evaluate the effectiveness of sales programs and provide recommendations for improvement.
- Prepare presentations and sales materials for meetings and pitches.
- Support the sales team with administrative tasks, such as scheduling meetings and preparing documents.
- Process and track sales orders, ensuring timely and accurate delivery.
- Collaborate with marketing to align sales campaigns and promotions.
- Manage communication between the sales team and other departments, such as finance and customer service.
- Maintain and develop sales training materials and resources.
- Conduct competitive analysis to identify market opportunities and threats.
- Provide support and resolution for any issues that arise in the sales process.
- Track and manage sales metrics, KPIs, and dashboards.
- Assist in the onboarding and training of new sales team members.
- Develop and maintain relationships with key clients and stakeholders.
- Ensure compliance with sales policies and procedures.
- Facilitate the integration of new tools and technologies to enhance sales processes.
- Conduct regular meetings with the sales team to review performance and set objectives.

- Analytical mindset with a keen attention to detail
- Strong communication and interpersonal abilities
- High level of organizational and time-management skills
- Proven problem-solving skills and adaptability
- Ability to work independently and as part of a team
- Proactive and results-driven attitude
- Strong customer focus and relationship-building capabilities
- Ability to multitask and prioritize effectively
- High degree of integrity and reliability
- Creative and strategic thinking skills
- Resilience and ability to thrive in a fast-paced environment
- Technical aptitude with a willingness to learn new tools
- Strong understanding of sales processes and strategies
- Collaborative approach to working with diverse teams
- Ability to handle confidential information with discretion
- Continuous improvement mindset with a focus on process optimization
- Strong presentation skills and ability to convey data insights clearly

- Competitive salary range based on experience and qualifications
- Comprehensive health, dental, and vision insurance plans
- Retirement savings plans with company match
- Paid time off (PTO) including vacation days, sick leave, and holidays
- Flexible work schedule and remote work opportunities
- Professional development and training programs
- Tuition reimbursement for further education
- Performance-based bonuses and incentives
- Life insurance and disability coverage
- Wellness programs and gym membership discounts
- Employee assistance programs (EAP) for personal and professional support
- Travel and expense reimbursement
- Career advancement and promotion opportunities
- Collaborative and supportive work environment
- Access to industry conferences and networking events
- Company-sponsored social events and team-building activities
- Technology and workspace provided for remote employees