Senior Business Operations Manager

Vintti is a specialized staffing agency that believes diversity is the catalyst for innovation. We connect US-based SMBs, startups, and firms with exceptional talent from Latin America, fostering a rich tapestry of cultural perspectives within American businesses. Our unique position allows us to handpick professionals who not only possess the required skills but also bring fresh ideas and global insights to the table. Vintti's services go beyond filling positions; we enrich company cultures and expand business horizons on an international scale.

A Senior Business Operations Manager plays a pivotal role in enhancing the efficiency and performance of a company's operations. They are responsible for overseeing various business functions, optimizing processes, and implementing strategic initiatives to improve productivity and profitability. By conducting thorough analyses, managing budgets, and fostering cross-departmental collaboration, they ensure seamless operational workflows. This role requires a strong blend of leadership, analytical prowess, and strategic thinking to drive organizational success and support long-term business goals.

- Bachelor's degree in Business Administration, Operations Management, or a related field; MBA or relevant advanced degree preferred
- Proven experience in a senior operations management role, with a minimum of 7-10 years in business operations or similar
- Strong analytical skills with the ability to interpret complex data and generate actionable insights
- Demonstrated experience in leading and managing cross-functional teams
- Proficiency in using data analytics and business intelligence tools
- Excellent project management skills, with a track record of successfully managing multiple projects simultaneously
- Strong understanding of performance management frameworks and KPIs
- Experience in developing and implementing standard operating procedures (SOPs)
- Solid financial acumen with experience in budgeting and resource allocation
- Effective communication and interpersonal skills to facilitate collaboration across departments
- Proven ability to negotiate and manage vendor and contractor relationships
- Innovative problem-solving skills with a focus on process improvement
- Strong leadership capabilities with a focus on mentoring and developing team members
- Comprehensive knowledge of legal, regulatory, and company compliance standards
- Skilled in strategic planning and competitive analysis
- High proficiency in using Microsoft Office Suite (Excel, Word, PowerPoint) and other business management software
- Certification in Six Sigma, Lean, or similar process improvement methodologies is an asset
- Ability to thrive in a fast-paced, dynamic work environment

- Analyze operational performance metrics and identify areas for improvement
- Create and implement strategies to enhance operational efficiency
- Lead cross-functional teams to accomplish business-related objectives
- Monitor and report on key performance indicators (KPIs)
- Develop, standardize, and implement standard operating procedures (SOPs)
- Coordinate with finance, HR, and other departments to streamline operations
- Identify, assess, and mitigate potential operational risks
- Oversee budgeting processes and manage resource allocation
- Conduct comprehensive market and competitive analysis for strategic planning
- Foster communication and collaboration across various departments
- Manage and negotiate contracts with vendors and contractors
- Initiate and lead process improvement projects to reduce costs and boost productivity
- Mentor and coach team members to ensure professional development
- Ensure compliance with all relevant legal, regulatory, and company policies
- Lead and facilitate regular operational meetings
- Utilize data analytics tools to drive informed decision-making processes and enhance operational efficiency

The ideal candidate for the Senior Business Operations Manager role is a highly experienced professional with a minimum of 7-10 years in business operations or a similar capacity, holding at least a Bachelor's degree in Business Administration, Operations Management, or a related field, while an MBA or relevant advanced degree is preferred. This individual excels in leadership, demonstrated by a history of successfully leading and developing cross-functional teams, and possesses exceptional analytical skills to interpret complex data and generate actionable insights. With a robust proficiency in data analytics and business intelligence tools, they thrive in using these to inform strategic decision-making and operational efficiency. They exhibit outstanding project management abilities, seamlessly handling multiple projects, and possess a comprehensive understanding of performance management frameworks and KPIs. This candidate's expertise extends to developing and implementing standard operating procedures (SOPs), coupled with solid financial acumen in budgeting and resource allocation. Their communication and interpersonal skills facilitate effective collaboration across departments, while their negotiation prowess ensures optimal vendor and contractor relationships. Innovation and problem-solving are second nature, focusing on cost reduction and productivity enhancement through process improvement initiatives. A strong leader and mentor, they nurture team growth and professional development while ensuring compliance with legal, regulatory, and company policies. Their strategic mindset, attention to detail, organizational skills, and ability to adapt in fast-paced environments mark them as a proactive force in driving continuous improvement and delivering exceptional value. High emotional intelligence, integrity, professionalism, and a customer-centric approach round out their profile, making them the ideal fit for the dynamic demands of the Senior Business Operations Manager role.

- Analyze operational performance and develop strategies for improvement
- Lead and manage cross-functional teams to execute business initiatives
- Monitor key performance indicators (KPIs) and create detailed reports
- Develop and implement standard operating procedures (SOPs) to enhance efficiency
- Coordinate with finance, HR, and other departments for streamlined operations
- Identify and mitigate risks to ensure smooth business operations
- Oversee budgeting and resource allocation to optimize financial performance
- Conduct market and competitive analysis to inform strategic planning
- Facilitate communication and collaboration between departments
- Manage vendor and contractor relationships and negotiate contracts
- Drive process improvement initiatives to reduce costs and increase productivity
- Mentor and develop team members, providing guidance and support
- Ensure compliance with legal, regulatory, and company policies
- Lead regular meetings to review progress and resolve operational issues
- Use data analytics tools to drive decision-making and operational efficiency

- Strong leadership abilities with a focus on team development
- Exceptional analytical and problem-solving skills
- Strategic thinker with a proactive approach
- High attention to detail and organizational skills
- Excellent communication and interpersonal skills
- Ability to work under pressure and meet tight deadlines
- Strong collaboration and teamwork capabilities
- Adaptive and flexible in a dynamic work environment
- Results-driven with a focus on continuous improvement
- High degree of integrity and professionalism
- Customer-centric mindset with a focus on delivering value
- Innovative mindset with a willingness to embrace new ideas and technologies
- Strong decision-making capabilities with a data-driven approach
- High level of emotional intelligence and empathy
- Dedication to maintaining high standards of excellence and quality

- Competitive salary range based on experience
- Comprehensive health, dental, and vision insurance plans
- Generous paid time off (PTO) and holidays
- Flexible work hours and hybrid remote work options
- 401(k) retirement plan with company matching
- Performance-based bonuses and incentives
- Professional development and training opportunities
- Tuition reimbursement for continuing education
- Employee wellness programs and resources
- Paid parental leave and family support benefits
- Life insurance and disability coverage
- Employee assistance program (EAP)
- Opportunities for advancement and career growth
- Collaborative and supportive work environment
- Company-sponsored events and team-building activities