Vintti is revolutionizing remote staffing by prioritizing time zone alignment. We connect US-based SMBs, startups, and firms with Latin American professionals who work synchronously with US schedules. This approach ensures that businesses can maintain their usual workflows, conduct real-time meetings, and collaborate effectively without the typical challenges of working across disparate time zones.
A Senior Sales Engineer plays a pivotal role in driving sales and enhancing customer satisfaction by leveraging their deep technical expertise and strong interpersonal skills. This role involves collaborating closely with the sales team to identify customer needs, develop tailored solutions, and present sophisticated products or services that address those needs effectively. By providing technical support during the pre-sales process, conducting product demonstrations, and answering intricate technical questions, the Senior Sales Engineer ensures a seamless and informed purchasing experience. This position demands a fine balance between technical know-how and persuasive communication skills to build lasting customer relationships and achieve sales targets.
- Bachelor’s degree in Engineering, Computer Science, or related field.
- Minimum of 5 years of experience in a sales engineering role or similar technical sales position.
- Proven technical expertise in relevant industry (e.g., software, hardware, telecommunications).
- Strong understanding of sales processes and methodologies.
- Excellent communication and presentation skills.
- Ability to translate complex technical concepts into simple and clear explanations.
- Proficiency in preparing and delivering technical demonstrations.
- Experience with CRM software and sales analytics tools.
- Strong problem-solving and analytical skills.
- Ability to work collaboratively with sales, product development, and other cross-functional teams.
- Experience in creating detailed technical documentation and proposals.
- Strong project management skills and ability to handle multiple priorities.
- Willingness to travel for site visits and client meetings.
- High level of self-motivation and ability to work independently.
- Proven track record of achieving or exceeding sales targets.
- Knowledge of industry trends and market dynamics.
- Strong customer service orientation and relationship-building skills.
- Ability to mentor and guide junior team members.
- Familiarity with competitor products and industry standards.
- Experience in conducting technical training sessions and workshops.
- Flexibility to adapt to rapidly changing needs and environments.
- Deliver customized product demonstrations for clients.
- Collaborate with sales teams to identify customer needs.
- Generate and present technical solutions for clients.
- Prepare and deliver detailed client proposals and technical documents.
- Conduct site visits to assess client infrastructure and workflows.
- Provide technical support during sales presentations.
- Address and resolve technical inquiries from customers.
- Analyze customer feedback for product improvements.
- Lead technical discussions and workshops with clients.
- Maintain an updated knowledge base of products and industry trends.
- Help in developing strategic sales plans to meet revenue targets.
- Liaise with product development to relay customer insights.
- Train and mentor junior sales engineers.
- Monitor competitors and industry developments.
- Build strong relationships with decision-makers in client organizations.
- Support post-sales to ensure client satisfaction and continuity.
- Enhance technical documentation and sales materials.
- Coordinate with cross-functional teams to align sales strategies.
- Participate in industry events and trade shows to represent the company.
- Assist in pricing strategy discussions and contract negotiations.
The ideal candidate for the Senior Sales Engineer role will possess a Bachelor’s degree in Engineering, Computer Science, or a related field, coupled with a minimum of five years of experience in a sales engineering or similar technical sales position, demonstrating proven technical expertise in the relevant industry. They will exhibit exceptional communication and presentation skills, capable of translating complex technical concepts into clear and comprehensible explanations for diverse audiences. This candidate will be highly skilled in preparing and delivering compelling product demonstrations tailored to client needs and possess a strategic mindset focused on achieving and exceeding revenue targets. They will demonstrate strong problem-solving abilities and analytical thinking, with a proven ability to manage multiple priorities and projects effectively. Highly self-motivated and independent, they will excel in collaborative environments, working seamlessly with sales, product development, and other cross-functional teams. The ideal candidate will be adept at building and nurturing strong relationships with key decision-makers and influencers within client organizations, ensuring a customer-focused approach at all times. They will have a deep understanding of sales processes and methodologies, coupled with proficiency in using CRM software and sales analytics tools. Committed to continuous learning and professional development, this candidate will stay informed about industry trends, competitor activities, and market dynamics, bringing valuable insights to strategic sales planning. Additionally, they will be flexible and adaptable to rapidly changing needs and environments, demonstrating resilience and persistence in pursuing sales opportunities. With a strong customer service orientation, they will effectively address and resolve technical inquiries, provide ongoing technical support, and ensure client satisfaction post-sale. This candidate will also show a commitment to mentoring and guiding junior sales engineers, contributing to the overall team development and success. High levels of integrity, professionalism, and a willingness to travel as required for client engagements are essential attributes that set this candidate apart for the Senior Sales Engineer role.
- Develop and deliver product demonstrations tailored to specific client needs.
- Collaborate with the sales team to identify customer requirements and generate solutions.
- Prepare detailed proposals and technical documentation for potential clients.
- Conduct site visits and assessments to understand client infrastructure and operational workflows.
- Provide expert technical guidance and support during sales meetings and presentations.
- Address and resolve customer technical inquiries and challenges.
- Analyze customer feedback to identify opportunities for product enhancements or new features.
- Lead technical discussions and workshops with clients to showcase the value of the product.
- Maintain and update a comprehensive knowledge base of company products and industry trends.
- Assist in developing and executing strategic sales plans to achieve company revenue targets.
- Coordinate with the product development team to relay important customer insights and feedback.
- Train and mentor junior sales engineers and new team members.
- Monitor competitor activity and industry developments to inform sales strategies.
- Develop and maintain strong relationships with key decision-makers and influencers in client organizations.
- Support post-sales activities by ensuring client requirements are met and providing ongoing technical support.
- Technically adept and knowledgeable in the relevant industry.
- Strong ability to deliver compelling product demonstrations.
- Excellent problem-solving abilities and analytical thinking.
- Exceptional communication and presentation skills.
- Proficient in translating complex technical concepts into understandable terms.
- Team-oriented with strong collaboration skills.
- Customer-focused with strong relationship-building capabilities.
- Highly self-motivated and independent.
- Strong organizational and project management skills.
- Adaptable to changing environments and requirements.
- Strategic thinker with a focus on achieving revenue targets.
- Capable of providing mentorship and guidance to junior team members.
- Proactive in identifying and addressing customer needs.
- Informed on industry trends and competitive landscape.
- Experience in handling multiple priorities and working under pressure.
- Committed to continuous learning and professional development.
- Skilled in using CRM and sales analytics tools.
- Willing to travel as required for client engagements.
- High level of integrity and professionalism.
- Resilient and persistent in pursuing sales opportunities.
- Competitive salary range based on experience and qualifications.
- Comprehensive health insurance coverage, including medical, dental, and vision plans.
- Retirement savings plan with company matching contributions.
- Paid time off (PTO) and holidays.
- Flexible work schedule.
- Opportunities for remote work.
- Professional development and training programs.
- Tuition reimbursement for further education.
- Employee wellness programs, including gym membership discounts.
- Life and disability insurance.
- Performance-based bonuses and incentives.
- Stock options or equity opportunities.
- Employee assistance programs (EAP) for mental health support.
- Travel reimbursement for client meetings and site visits.
- Access to the latest technology and tools for work.
- Collaborative and inclusive work environment.
- Opportunities for career advancement and internal promotions.
- Company-sponsored social events and team-building activities.
- Parental leave policies for new parents.
- Pet-friendly office policies.
- Employee referral bonus program.
- Onsite facilities such as a cafeteria or childcare (if available).
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