Senior Sales Operations Director

Vintti is a forward-thinking staffing agency at the forefront of global talent solutions. We specialize in connecting US-based SMBs, startups, and firms with highly skilled professionals from Latin America. Our innovative approach breaks down geographical barriers, allowing businesses to tap into a rich pool of diverse talent while offering Latin American professionals access to exciting international career opportunities. Vintti builds bridges across continents, fostering cultural exchange and driving business growth through strategic staffing solutions.

The Senior Sales Operations Director plays a crucial role in driving the efficiency and effectiveness of the sales organization. This position is responsible for developing and executing strategies that optimize sales processes, improve revenue performance, and enhance customer satisfaction. By leveraging data and analytics, the Senior Sales Operations Director ensures that sales teams have the tools, resources, and insights necessary to achieve their targets. This role also involves strategic planning, forecasting, and managing cross-functional projects to align sales objectives with overall business goals, ultimately contributing to sustainable growth and profitability.

- Bachelor's degree in Business, Marketing, Finance, or a related field; MBA preferred.
- 10+ years of experience in sales operations or a related field.
- Proven track record of developing and implementing sales strategies that drive revenue growth.
- Strong analytical skills with the ability to interpret complex sales data and metrics.
- Demonstrated experience with sales forecasting and pipeline management.
- Proficiency in CRM systems, such as Salesforce.
- Excellent leadership and team management skills.
- Strong collaboration skills with experience working with senior leadership, marketing, product, finance, and customer service teams.
- Advanced knowledge of sales policies, procedures, and best practices.
- Effective communication skills, both verbal and written.
- Ability to design and deliver training sessions.
- Experience in competitive analysis and providing strategic sales insights.
- Project management skills with experience in managing cross-functional projects.
- Strong organizational skills and attention to detail.
- Experience in managing sales budgets and compensation plans.
- Ability to develop and maintain sales operations dashboards.
- Knowledge of regulatory and corporate compliance in sales operations.
- Proficiency with sales productivity tools and technologies.
- Experience with territory planning and quota setting.
- Ability to provide performance feedback and mentorship to sales operations professionals.

- Develop and execute sales operations strategies to drive revenue growth and operational efficiency.
- Analyze and interpret sales data to identify trends, gaps, and opportunities for improvement.
- Oversee and manage the sales forecasting process to ensure accuracy and alignment with business goals.
- Collaborate with senior leadership to set and achieve sales targets.
- Manage and optimize the sales CRM system to enhance data integrity and usability.
- Design, implement, and enforce sales policies, procedures, and best practices.
- Lead, mentor, and provide performance feedback to a team of sales operations professionals.
- Coordinate with marketing and product teams to ensure cohesive go-to-market strategies.
- Monitor and report on key sales metrics and KPIs to senior management.
- Analyze sales pipeline and funnel metrics to optimize conversion rates.
- Identify, evaluate, and implement tools and technologies to enhance sales productivity.
- Collaborate with finance to manage sales budgets and compensation plans.
- Conduct regular training sessions to upskill the sales team in operational best practices.
- Ensure compliance with regulatory and corporate policies in all sales operations activities.
- Perform competitive analysis and provide strategic insights to sales teams.
- Manage cross-functional projects to improve sales process efficiency.
- Develop and maintain a sales operations dashboard for real-time insights.
- Coordinate with customer support to address and resolve escalated issues.
- Implement and manage territory planning and quota setting processes.
- Facilitate communication and alignment between sales, marketing, and customer service teams.

The ideal candidate for the Senior Sales Operations Director role is a strategic and highly analytical professional with over 10 years of experience in sales operations or a related field, coupled with a proven track record of developing and implementing strategies that drive revenue growth. Holding at least a Bachelor's degree in Business, Marketing, Finance, or a related discipline, preferably an MBA, this individual possesses exceptional leadership and team management skills, with a demonstrated ability to mentor and develop high-performing teams. Expertise in CRM systems like Salesforce, along with strong proficiency in data analysis, sales forecasting, and pipeline management, is essential. The perfect fit for this role is an effective communicator, both in verbal and written forms, who excels in cross-functional collaboration with senior leadership, marketing, product, finance, and customer service teams. This candidate is tech-savvy, detail-oriented, and highly organized, with advanced knowledge of sales policies, procedures, and best practices, and is adept at designing and delivering training sessions. With a customer-centric mindset, they are committed to ensuring exceptional customer experiences and are skilled in competitive analysis, project management, and managing sales budgets and compensation plans. The ideal candidate thrives in a fast-paced, dynamic environment, is adaptable, proactive, and results-oriented, with a strong ethical grounding and commitment to corporate compliance and continuous improvement.

- Develop and implement sales operations strategies to drive revenue growth and operational efficiency.
- Analyze sales data to identify trends, gaps, and opportunities for improvement.
- Oversee the sales forecasting process to ensure accuracy and alignment with business goals.
- Collaborate with senior leadership to set and achieve sales targets.
- Manage and optimize the sales CRM system to improve data integrity and usability.
- Design and enforce sales policies, procedures, and best practices.
- Lead a team of sales operations professionals, providing mentorship and performance feedback.
- Coordinate with marketing and product teams to ensure cohesive go-to-market strategies.
- Monitor and report on key sales metrics and KPIs to senior management.
- Analyze sales pipeline and funnel metrics to optimize conversion rates.
- Identify and implement tools and technologies to enhance sales productivity.
- Work closely with finance to manage sales budgets and compensation plans.
- Conduct regular training sessions to upskill the sales team in operational best practices.
- Ensure compliance with regulatory and corporate policies in all sales operations activities.
- Run competitive analysis and provide strategic insights to sales teams.
- Manage cross-functional projects aimed at improving sales process efficiency.
- Develop and maintain a sales operations dashboard for real-time insights.
- Coordinate with customer support to address and resolve escalated issues.
- Implement and manage territory planning and quota setting processes.
- Facilitate communication and alignment between sales, marketing, and customer service teams.

- Strategic thinker with the ability to develop and implement effective sales operations strategies.
- Highly analytical with strong problem-solving skills.
- Proactive and results-oriented with a focus on driving revenue growth.
- Effective communicator with excellent verbal and written communication skills.
- Strong leadership qualities with the ability to mentor and develop a high-performing team.
- Collaborative and able to work effectively with cross-functional teams.
- Detail-oriented and highly organized.
- Adaptable and able to thrive in a fast-paced, dynamic environment.
- Proficient in data analysis with a knack for identifying trends and opportunities.
- Tech-savvy with a solid understanding of CRM systems and sales technologies.
- Customer-centric mindset with a commitment to ensuring an exceptional customer experience.
- Strong project management skills with the ability to manage multiple priorities.
- Informed and knowledgeable about industry best practices and regulations.
- Resourceful and innovative in finding solutions and improving processes.
- Resilient and able to handle high-pressure situations with a calm demeanor.
- Commitment to continuous improvement and professional development.
- Ethical and trustworthy with a strong sense of corporate compliance and integrity.

- Competitive salary based on experience and qualifications
- Performance-based bonuses and incentives
- Comprehensive health insurance (medical, dental, vision)
- Retirement savings plan with company match
- Paid time off (PTO) and holidays
- Flexible work hours and remote work options
- Professional development and continuing education opportunities
- Access to training and certification programs
- Employee wellness programs
- Paid parental leave
- Company-sponsored events and team-building activities
- Employee assistance programs (EAP)
- On-site amenities such as gym and cafeteria (if applicable)
- Opportunities for career advancement and growth within the company
- Life and disability insurance
- Commuter benefits and transportation reimbursement
- Tuition reimbursement programs
- Discounts on company products and services