Operations

Senior Vendor Relations Manager

Looking to hire your next Senior Vendor Relations Manager? Here’s a full job description template to use as a guide.

About Vintti

Vintti is a staffing agency that leverages the geographical advantage of Latin America to benefit US businesses. We connect companies with professionals who work in time zones closely aligned with or identical to US hours, ensuring seamless communication and collaboration. This synchronicity allows for real-time interaction, enhancing productivity and eliminating the delays often associated with offshore staffing.

Description

A Senior Vendor Relations Manager plays a pivotal role in a company's supply chain management by overseeing the relationships with various vendors and suppliers. This position involves evaluating vendor performance, negotiating contracts, and ensuring consistent delivery of goods and services that meet quality standards and company requirements. By fostering strong partnerships and addressing any issues that arise, the Senior Vendor Relations Manager ensures that the organization maintains a reliable and cost-effective supply chain, which is crucial for smooth operations and achieving business objectives.

Requirements

- Bachelor's degree in Business Administration, Supply Chain Management, or a related field
- Minimum of 5-7 years of experience in vendor management, procurement, or supply chain management
- Proven experience in negotiating contracts, terms, and conditions with vendors
- Strong understanding of vendor management principles, practices, and standards
- Excellent analytical and problem-solving skills
- Proficiency in data analysis and reporting tools
- Strong communication and interpersonal skills
- Ability to build and maintain strong relationships with vendors and internal stakeholders
- Experience in evaluating vendor performance and implementing improvement plans
- Knowledge of regulatory requirements and industry standards related to vendor management
- Experience in managing vendor onboarding and offboarding processes
- Strong organizational and project management skills
- Ability to handle multiple tasks and prioritize effectively
- Excellent attention to detail and accuracy
- Proficiency in vendor management software and tools
- Financial acumen and experience in managing invoices, payments, and financial records
- Ability to facilitate conflict resolution with vendors
- Experience in risk management related to vendor operations
- Ability to prepare and present detailed reports to senior management
- Strong negotiation and contract management skills
- Ability to lead and provide training to team members
- Up-to-date knowledge of industry trends and market conditions in vendor management and procurement

Responsabilities

- Develop and sustain strong relationships with key vendors to ensure high-quality service levels
- Negotiate contracts, terms, and conditions with current and prospective vendors
- Monitor vendor performance and compliance, addressing issues or disputes promptly
- Conduct regular reviews and assessments of vendor performance, focusing on service quality, delivery timelines, and cost-effectiveness
- Collaborate with procurement, finance, and operations departments to align vendor strategies with organizational goals
- Identify and implement opportunities for cost savings and process improvements in vendor management
- Conduct market research to identify potential new vendors and assess their capabilities
- Ensure vendor adherence to company policies, standards, and regulatory requirements
- Manage vendor onboarding and offboarding processes
- Analyze data and generate reports on vendor performance, including KPIs and metrics
- Prepare and present detailed reports and updates to senior management
- Facilitate regular meetings and communication channels between vendors and internal stakeholders
- Resolve contractual or operational disputes between vendors and the company
- Manage and track vendor invoices, payments, and financial records for accuracy and timely processing
- Oversee risk management related to vendor operations
- Serve as the primary contact for escalations related to vendor services or performance issues
- Provide training and guidance to team members on best practices for vendor management
- Stay current on industry trends, market conditions, and best practices in vendor management and procurement

Ideal Candidate

The ideal candidate for the Senior Vendor Relations Manager role is a highly experienced and seasoned professional with a minimum of 5-7 years of expertise in vendor management, procurement, or supply chain management, complemented by a Bachelor's degree in Business Administration, Supply Chain Management, or a related field. They possess a strong understanding of vendor management principles, and their proven track record in negotiating contracts, terms, and conditions with vendors sets them apart. They excel in building and maintaining robust relationships with both internal and external stakeholders, demonstrating exceptional communication and interpersonal skills. A detail-oriented and analytical thinker, they are proficient in data analysis and reporting tools, capable of evaluating vendor performance through rigorous assessments, and adept at implementing improvement plans. Their financial acumen allows them to manage invoices, payments, and financial records with precision, while their strategic mindset enables them to align vendor strategies with broader business goals. They are driven by a proactive and innovative approach to problem-solving, engaging in continuous learning to stay current on industry trends and best practices. Strong organizational and project management skills enable them to handle multiple priorities and deliver high-quality outcomes under pressure. Their leadership qualities are evident in their ability to provide training and guidance to team members, while their ethical standards, resilience, adaptability, and customer service orientation further highlight their comprehensive suitability for this senior role.

On a typical day, you will...

- Develop and maintain strong relationships with key vendors to ensure high-quality service levels
- Negotiate contracts, terms, and conditions with current and prospective vendors
- Monitor vendor performance and compliance, addressing any issues or disputes promptly
- Evaluate vendor performance through regular reviews and assessment of service quality, delivery timelines, and cost-effectiveness
- Collaborate with internal departments, such as procurement, finance, and operations, to align vendor strategies with organizational goals
- Identify opportunities for cost savings and process improvements in vendor management
- Conduct market research to identify potential new vendors and assess their capabilities
- Ensure vendors adhere to company policies, standards, and regulatory requirements
- Manage and oversee the onboarding and offboarding processes for vendors
- Analyze data and generate reports on vendor performance, including key performance indicators (KPIs) and metrics
- Prepare and present detailed reports and updates to senior management
- Facilitate regular meetings and communication channels between vendors and internal stakeholders
- Resolve any contractual or operational disputes that arise between vendors and the company
- Manage and track vendor invoices, payments, and financial records to ensure accuracy and timely processing
- Oversee the risk management process related to vendor operations
- Act as the main point of contact for escalations related to vendor services or performance issues
- Provide training and guidance to team members on best practices for vendor management
- Stay current on industry trends, market conditions, and best practices in vendor management and procurement

What we are looking for

- Strong leadership qualities and ability to manage a team effectively
- Outstanding communication and negotiation skills
- Excellent relationship-building abilities with internal and external stakeholders
- Sharp attention to detail and ability to ensure accuracy in all tasks
- Innovative thinker with a proactive approach to problem-solving
- High level of integrity and ethical standards
- Strong organizational skills with the ability to manage multiple priorities
- Resilience and ability to perform under pressure
- Adaptability to changes and new challenges in the work environment
- Collaborative mindset and team player
- Data-driven approach to decision-making
- High level of initiative and self-motivation
- Strong financial acumen with a good understanding of budgeting and cost management
- Customer service-oriented with a focus on delivering high-quality outcomes
- Excellent analytical skills and ability to interpret complex data
- Detail-oriented with a strong focus on compliance and regulatory adherence
- Commitment to continuous learning and professional development
- Ability to effectively handle conflict and resolve issues
- Strategic thinker with the ability to align vendor strategies with business goals
- Demonstrated ability to drive process improvements and cost efficiencies

What you can expect (benefits)

- Competitive salary range based on experience and qualifications
- Comprehensive health insurance plans, including medical, dental, and vision coverage
- Retirement savings plan with company match
- Paid time off (PTO), including vacation, sick leave, and holidays
- Flexible work schedule with remote work options
- Professional development opportunities and support for continuing education
- Employee wellness programs, including gym memberships and mental health resources
- Performance-based bonuses and incentive programs
- Life and disability insurance plans
- Employee assistance programs (EAP) for personal and work-life balance support
- Opportunities for career advancement within the organization
- Access to industry conferences, workshops, and seminars
- Company-sponsored social events and team-building activities
- Technology and office equipment allowances
- Employee discount programs for various services and products
- Relocation assistance for eligible candidates
- Parental leave and family-friendly policies

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