Operations

Facility Operations Lead

Looking to hire your next Facility Operations Lead? Here’s a full job description template to use as a guide.

About Vintti

Vintti is a staffing agency that leverages the geographical advantage of Latin America to benefit US businesses. We connect companies with professionals who work in time zones closely aligned with or identical to US hours, ensuring seamless communication and collaboration. This synchronicity allows for real-time interaction, enhancing productivity and eliminating the delays often associated with offshore staffing.

Description

The Facility Operations Lead is a pivotal role responsible for overseeing the effective and efficient functioning of a company's physical infrastructure. This position ensures that all operational systems are maintained, safety standards are upheld, and necessary improvements are implemented. The Facility Operations Lead collaborates with various departments to address facility-related needs, manages vendor relationships, and coordinates maintenance schedules. A key component of this role is to optimize the use of resources, ensuring that the facility supports the organization's goals and provides a safe, secure, and conducive working environment for all employees.

Requirements

- Bachelor’s degree in Facilities Management, Business Administration, Engineering, or related field.
- Minimum of 5 years of experience in facility operations or maintenance management.
- Strong knowledge of building systems, including HVAC, electrical, plumbing, and fire safety.
- Proven experience in managing maintenance staff and external contractors.
- Proficiency in facility management software and computerized maintenance management systems (CMMS).
- Excellent problem-solving and decision-making skills.
- Strong organizational and project management abilities.
- Effective communication and interpersonal skills.
- Knowledge of health, safety, and environmental regulations.
- Budget management experience and cost control skills.
- Ability to conduct and interpret facility inspections and safety audits.
- Capability to respond to emergency maintenance requests promptly.
- Experience in inventory management and procurement processes.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Demonstrated ability to develop and implement facility management protocols and procedures.
- Experience in energy conservation and sustainability practices.
- Ability to lift and carry heavy objects, and perform physical tasks associated with facility upkeep.
- Availability to work flexible hours, including evenings and weekends, when required.

Responsabilities

- Oversee daily facility maintenance and repairs.
- Coordinate work assignments for maintenance staff and external contractors.
- Conduct routine facility inspections for maintenance needs and safety hazards.
- Manage inventory of maintenance supplies and equipment.
- Schedule and supervise cleaning, landscaping, and upkeep services.
- Respond to emergency maintenance requests and manage resolution.
- Develop and implement facility management protocols and procedures.
- Collaborate with department heads on facility-related projects and upgrades.
- Maintain records of maintenance activities and expenditures.
- Ensure compliance with health, safety, and environmental regulations.
- Manage facility budget and track spending.
- Train and mentor maintenance staff.
- Oversee setup and breakdown of events and special projects.
- Liaise with vendors and negotiate service contracts.
- Report on facility operations performance metrics.
- Implement and oversee energy conservation and sustainability initiatives.

Ideal Candidate

The ideal candidate for the Facility Operations Lead role is a highly experienced and knowledgeable individual with a minimum of 5 years in facility operations or maintenance management, possessing a Bachelor’s degree in Facilities Management, Business Administration, Engineering, or a related field. This candidate has a deep understanding of building systems, including HVAC, electrical, plumbing, and fire safety, and excels in managing both maintenance staff and external contractors. They are proficient in facility management software and computerized maintenance management systems (CMMS), and demonstrate exceptional problem-solving, decision-making, and project management abilities. Excellent communication and interpersonal skills are a hallmark of their professional persona, ensuring effective collaboration with department heads, vendors, and team members. Their strong organizational skills allow them to efficiently manage inventory, schedule regular upkeep services, and promptly respond to emergency maintenance requests. This reliable and proactive individual possesses a high level of technical aptitude, with the ability to conduct and interpret facility inspections and safety audits, and ensure compliance with health, safety, and environmental regulations. They also bring robust budget management experience, with a keen eye for cost control and efficiency improvements. Their leadership style is characterized by the ability to mentor and inspire a team, fostering a collaborative and positive work environment. Furthermore, they are adaptable, flexible, and remain calm under pressure, skillfully handling changing priorities and emergent issues. With a strong work ethic, a commitment to customer service, and a visionary mindset towards facility improvements and sustainability, this candidate stands out as an effective, detail-oriented, and innovative leader dedicated to maintaining a safe, efficient, and environmentally sustainable facility.

On a typical day, you will...

- Oversee daily operations of facility maintenance and repairs to ensure a safe and efficient environment.
- Coordinate and monitor work assignments for maintenance staff and external contractors.
- Conduct routine inspections of the facility to identify maintenance needs and safety hazards.
- Manage inventory of maintenance supplies and equipment, ensuring timely procurement of necessary items.
- Schedule and supervise regular cleaning, landscaping, and upkeep services.
- Respond promptly to emergency maintenance requests and manage the resolution process.
- Develop and implement facility management protocols, policies, and procedures.
- Collaborate with department heads to plan and execute facility-related projects and upgrades.
- Maintain records of maintenance activities, work orders, and expenditures.
- Ensure compliance with health, safety, and environmental regulations.
- Manage the facility's budget, track spending, and provide cost-effective solutions.
- Train and mentor maintenance staff, providing ongoing support and professional development opportunities.
- Coordinate and oversee the setup and breakdown of events and special projects within the facility.
- Liaise with vendors and service providers to negotiate contracts and oversee service agreements.
- Report on facility operations performance metrics and recommend improvements to increase efficiency.
- Implement and oversee energy conservation initiatives and sustainability practices.

What we are looking for

- Strong leadership skills with the ability to inspire and rally a team.
- Excellent organizational and multitasking abilities.
- High attention to detail and commitment to maintaining a clean and safe facility.
- Proactive approach to problem-solving and a can-do attitude.
- Exceptional communication skills, both verbal and written.
- Reliable and dependable with a strong work ethic.
- Ability to remain calm under pressure and handle emergency situations efficiently.
- High level of technical aptitude and understanding of building systems.
- Strong negotiation skills for managing vendor contracts.
- Commitment to continuous learning and professional development.
- Strong customer service orientation and focus on stakeholder satisfaction.
- Demonstrated project management capabilities with successful track record.
- Adaptability and flexibility to handle changing priorities and emergent issues.
- Positive attitude and ability to foster a collaborative team environment.
- Visionary mindset with innovative thinking for facility improvements and sustainability.

What you can expect (benefits)

- Competitive salary ranging from $70,000 to $90,000 annually
- Comprehensive health, dental, and vision insurance plans
- Retirement savings plan with company match
- Paid time off (PTO) and holidays
- Flexible work schedule to support work-life balance
- Opportunities for professional development and training
- Employer-sponsored certification and licensing programs
- Employee wellness programs including gym memberships and mental health support
- Tuition reimbursement for ongoing education
- Career advancement opportunities within the company
- Employee assistance program (EAP)
- Access to company events and networking opportunities
- On-site parking and transportation assistance
- Relocation assistance for eligible candidates
- Performance-based bonuses and incentives
- Employee recognition and rewards programs

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